Guests rate it highest for location, service and cleanliness.
8.61,618ReviewsLuxury in the Heart of San Juan
Rooftop Sundeck with Stone Bathtubs: Relax in style on our rooftop sundeck, complete with stone bathtubs and a panoramic elevator offering breathtaking views of the city.
Historic Charm and Modern Comfort: Immerse yourself in the rich history of San Juan with rooms filled with local art and original furniture from the early 1900s, while enjoying modern amenities like free Wi-Fi and premium bedding.
Eco-Friendly and Convenient: Benefit from our energy-efficient practices, as we proudly hold the 1st EPA Certification for Energy Efficiency in Hotels in Puerto Rico. Let our friendly multilingual staff assist you with concierge services and tours, ensuring a seamless stay.
8.6
Rated 8.6 out of 10 by 1,618 guests who stayed here.
Beautiful aesthetics, can’t beat the location
Hot water was a challenge, room floors were damp and wet, they didn’t clean rooms or change sheets for entire stay(4 days)
Excellent location.
Dirty towels
Extraordinario
Bueno lo único fue, que al llegar el elevador estaba dañado, pero al otro día estaba ya arreglado.
Lugar céntrico y cerca de todos los restaurantes
Nada
Location, personnel, cleanliness, atmosphere, style, uniqueness, character and affordability. The best part was the staff, particularly Victoria. She was sweet, considerate and accomodating, especially when we had…
The staff was awesome,,very helpfull ,, The room was wonderfull very clean,, and the location is great,, right in the middle of old San Juan ,, Will Come Back Very Soon!
There was nothing I didnt like,,very happy with my…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
316 Fortaleza Street, San Juan
Guests rate the location 9.4 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Paid parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
The nearest taxi drop off is located at the corner of Hotel Da House. The property expects noise everyday from 7:00 through 19:00. Guests with street facing hotel rooms can be relocated within the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Yes — internet access is listed among the property's facilities.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
316 Fortaleza Street, San Juan.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.