Casa Ciana

Hotel, 2-star634 Calle Monserrate, San JuanShow on map

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Top rated

Guests rate it highest for service, location and cleanliness.

Check-in from 3:00 PMCheck-out by 11:00 AM.
Superb locationGuests rate the location 9.3 out of 10, at 634 Calle Monserrate.
Free parkingThe property states parking on site is free for guests.

Convenient Location Situated just 1.4 km from Condado Beach, Casa Ciana offers easy access to popular attractions like Ocean Park Beach and museums.

Comfortable Accommodation Guest rooms feature modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all visitors.

Exceptional Service With a concierge service and tour desk, Casa Ciana goes above and beyond to assist guests in making the most of their stay in San Juan.

To book your stay at Casa Ciana and experience these remarkable features, visit our website now!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Laundry
Express check-in/check-out

Rooms

9.3

Top rated

Rated 9.3 out of 10 by 253 guests who stayed here.

Cleanliness9.3
Service9.8
Location9.3
Rooms8.8
Amenities9.3
Value9.3
Food & drink8.8

Guests mention

Excellent cleanlinessOutstanding service

Mitza EnidPR
August 2026Group
Excelente fin de semana
Excelente ubicación!
N/A
DanielColombia
August 2026Couple
Decepcionante
La ubicación es buena, hay puntos de interés muy cercanos
La experiencia fue decepcionante por varios motivos. Primero, la dirección indicada en la reserva no coincidía con el lugar al que debíamos llegar y las…
AleksanderPoland
August 2026Family
Sam obiekt w środku jest ok, duża powierzchnia, dość czysto
Otoczenie...z okna widać bezdomnych biorących narkotyki, jest niezwykle brudno w calej okolicy, spacery nawet po najbliższej okolicy są mocno nieprzyjemne i to…
HugoUnited States
August 2026Couple
Everything was clean
N/a
CarolinaUnited States
August 2026Couple
Excelente
Todo muy limpio y cómodo
Me gustó todo :)
MiriamUnited States
August 2026Group
Beautiful place in San Juan
Everything was up to our standards
Nothing comes to mind

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

634 Calle Monserrate, San Juan

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Casa Ciana

What time is check-in and check-out at Casa Ciana?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Casa Ciana allow pets?

No — the property states that pets are not allowed.

Is there parking at Casa Ciana?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Casa Ciana have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Casa Ciana have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Casa Ciana?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casa Ciana?

634 Calle Monserrate, San Juan.

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