Casa Xcanatun
HotelCalle 20B #14703, 17C y Sin Calle Xcanatun, Mérida, MexicoShow on map
8.0 · Very good63 reviews
- Check-in from 3:00 PMCheck-out by 10:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Calle 20B #14703, 17C y Sin Calle Xcanatun.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation in Mérida Casa Xcanatun offers a serene escape just minutes away from Mundo Maya Museum. The property boasts an outdoor pool, free parking, and a lush garden for relaxation.
Modern Amenities Indulge in the comfort of well-equipped rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Enjoy garden views from your patio or opt for a room with a terrace overlooking the pool. Stay connected with complimentary WiFi and keep your valuables secure in the safety deposit box.
Recreation and Exploration Unwind with a game of billiards or venture out to explore nearby attractions like Merida Cathedral and Main Square. With a 24-hour front desk and a shared kitchen, Casa Xcanatun ensures a hassle-free stay for every guest.
Experience luxury and convenience at Casa Xcanatun - book your stay now for an unforgettable getaway!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Garden
- BBQ facilities
Rooms
8.0
Very good
Rated 8.0 out of 10 by 63 guests who stayed here.
- Cleanliness7.8
- Service8.3
- Location8.3
- Rooms8.3
- Amenities7.8
- Value7.8
- Food & drink7.8
Guests mention
Comfortable stayGood mattress
Perez CheliusMexicoHorrible, tuve que ir a otro hotel ya que nadie me atendió ni me recibió a la hora de mi reserva, estuve una hora y medi
No pude entrar y nadie me atendió, es una estafa
Que no me hayan atendido y nadie me abriera
RémyFranceDommage !!! Service à revoir de bout en bout ... Propreté également !
L'établissement est globalement un établissement très luxueux : il y a des très belles pièces, plusieurs salons intérieurs, un piano à queue, des salons à l'extérieur autour de la piscine. Le sol est marbré.
La taille…
Icunacuri AliciaMexicoIt is really quiet around the zone
Just 2 hrs to take breakfast, if you pass those hours you can’t be served
BROWNUnited StatesNice place to stay if your expectations are not too high.
Staff cooked a wonderful breakfast on request, the facility is very nice, and the location was perfect for me. There were 4 dogs on the property and they were very enjoyable.
There was no hot water in the shower for the…
SánchezMexicoTodo bien me gustó la alberca y que el espacio que tiene.
El aire acondicionado le faltaba más potencia.
NormaMexicoNo me gustó la estancia
La ubicación
El servicio, comunicación, no sabían de nuestra llegada , los teléfonos que tienen de contacto no contestan , es número de Estados Unidos. Contesta una grabadora . El aire acondicionado no enfriaba, se…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 20B #14703, 17C y Sin Calle Xcanatun, Mérida, Mexico
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 10:30 AM
No children
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Xcanatun
What time is check-in and check-out at Casa Xcanatun?
Check-in is from 3:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Xcanatun allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa Xcanatun?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casa Xcanatun have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Casa Xcanatun?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Casa Xcanatun have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Casa Xcanatun?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Casa Xcanatun have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Casa Xcanatun?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa Xcanatun?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Xcanatun?
Calle 20B #14703, 17C y Sin Calle Xcanatun, Mérida.
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