Casa Umay
Guest hou, 3-starAvenida 5 entre calle 22 y 24, Bacalar, Mexico, Bacalar, MexicoShow on map
Top rated
Guests rate it highest for service, location and value.
9.2163Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Exceptional locationGuests rate the location 9.9 out of 10, at Avenida 5 entre calle 22 y 24, Bacalar, Mexico.
Luxurious Accommodation with Access to Public Bath Casa Umay, located in Bacalar, offers guests a unique experience with its air-conditioned rooms, private bathrooms, and cozy patio.
Garden Oasis with Year-Round Outdoor Pool Guests can enjoy the serene garden surroundings and take a refreshing dip in the outdoor pool at any time of the year.
Italian Dining Experience and Exciting Tours Indulge in delectable Italian cuisine at the on-site restaurant or explore the area with various sightseeing tours.
Experience comfort and relaxation at Casa Umay - book now for an unforgettable stay!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Garden
- BBQ facilities
- Luggage storage
- Express check-in/check-out
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 163 guests who stayed here.
- Cleanliness7.9
- Service10.0
- Location9.9
- Rooms8.9
- Amenities8.8
- Value9.4
- Food & drink8.8
Guests mention
LocationService
VictoriaAustriaCasa umay war soooo toll!!
Wir konnten schon vor dem Check in Duschen und Toiletten nutzen, Gepäck verstauen und so früh wie möglich ins Zimmer. Santiago war sehr sehr nett und entspannt! Die Zimmer wunderschön und das…
ElsBelgiumWas goed en correct voor 1 nacht.
Goed gelegen, makkelijk toegankelijk.
Beetje te veel jeugdherberg, geen hotel sfeer. Je moest door het restaurant en langs de tafels en gasten naar binnen. Is een beetje raar. Het zwembad had de grootte van een jacuzzi.…
JérômeFrancePetit havre de paix au paradis
Accueil parfait de l’hôte, des conseils précieux, la cuisine partagée et l’emplacement
Rien
MookNLTe gek!!
Ontzettend fijne accomodatie en locatie. Daarnaast een heel goed restaurant. De eigenaar was ontzettend leuk, hulpvaardig en meedenkend! Echt een waanzinnig goede host!
Niets
PeigIEA haven in Bacalar!
Absolutely stunning decor. Super clean and relaxing.
Nada! Todo bien.
CatherineUnited KingdomVery comfortable and clean! Excellent location and great facilities
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenida 5 entre calle 22 y 24, Bacalar, Mexico, Bacalar, Mexico
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa Umay
What time is check-in and check-out at Casa Umay?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa Umay allow pets?
No — the property states that pets are not allowed.
Does Casa Umay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Casa Umay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa Umay?
Avenida 5 entre calle 22 y 24, Bacalar, Mexico, Bacalar.
Other places we book in Bacalar
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Puerta del Cielo Hotel Origen Bacalar - Adults Only9.8 · 568 reviews
Villa Marilu B&B9.7 · 239 reviews
Gran Jaguar Hotel9.5 · 376 reviews
Cristalino Lagoon Front Hotel, Restaurant & Spa9.6 · 228 reviews
Hotel Amainah Bacalar Adults Only9.5 · 230 reviewsOur Habitas Bacalar - Adults OnlyAmaranto Bacalar Hotel BoutiqueAGAM Hotel Boutique Bacalar - Adults OnlyAmigos HotelitoHotel Rancho EncantadoCasa BonzayCasa Delia Hotel DowntownHotel Circulo BacalarAgave-BlueAzul Nomeolvides Bacalar - Lagoon FrontHotel Aldea 19 BacalarLa Galuna BacalarMaison BacalarMikasa Bacalar Hotel Boutique, Lagoon FrontHotel BalchéZayali BacalarBlue BirdBACALARI HOTEL BOUTIQUEAzulea Bacalar Hotel & Spa - Lagoon FrontDeluxe Apartments AzureMaruchita's roomHotel Casa PoblanaLa Galuna BacalarHotel Casa Lima BacalarBleibe- Quédate!