Casa La Joya Bacalar
Apartment, 3-starAvenida 5, costera Norte s/n, colonia Mario Villanueva Madrid, Bacalar, MexicoShow on map
6.4 · Pleasant54 reviews
- Check-in from 3:00 PMCheck-out by 1:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.3 out of 10, at Avenida 5, costera Norte s/n, colonia Mario Villanueva Madrid.
- Free parkingThe property states parking on site is free for guests.
Luxurious Oceanfront Apartments in Bacalar
Stunning Sea Views: Casa La Joya Bacalar offers breathtaking sea views from selected rooms and terraces, allowing guests to unwind in serenity.
Modern Amenities: Enjoy the convenience of air conditioning, flat-screen TVs, coffee machines, and free WiFi in all units, ensuring a comfortable stay.
Convenience and Comfort: With free private parking, a 24-hour front desk, and cozy family rooms, Casa La Joya Bacalar provides the perfect blend of convenience and comfort for your vacation.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Terrace
- Family rooms
- Garden
Rooms
6.4
Pleasant
Rated 6.4 out of 10 by 54 guests who stayed here.
- Cleanliness5.0
- Service6.4
- Location7.3
- Rooms5.9
- Amenities6.8
- Value5.0
- Food & drink7.3
Guests mention
Great locationWarm and welcoming staffPeaceful and relaxing atmosphere
NikitaMexicoLooking forward to coming back very soon I'm very happy with the experience and the staff
It was so peaceful and relaxing
Everything was completely perfect.
AlexandraMexicoSuperb
RevitalIsraelVery good
The location is great. The stuff is very warm and welcoming. Offering their help in anything needed
We took the small room as the bigger ones weren't available. This room was way too small for 2 people. Actually even for…
DanteUnited StatesSuperb
EricaCanadaVery poor
Casa La Joya has so much potential. The rooms have the potential to be beautiful but it was badly squandered by disrepair and half hazard upkeep.
The view from the balcony was amazing. The sitting area by the dock was…
VienneauCanadaWould not recommend it . . . Waiting for my credit (had to stay else where)
Could not find it - no # address
I think we where close - not safe
Almost got stuck with our vehicle going down a road - house did not have # (looked for 1.5 hours)
Could not find
Was getting dark & it was very sketchy…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Where you’ll be
Avenida 5, costera Norte s/n, colonia Mario Villanueva Madrid, Bacalar, Mexico
Guests rate the location 7.3 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 1:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa La Joya Bacalar
What time is check-in and check-out at Casa La Joya Bacalar?
Check-in is from 3:00 PM. Check-out is by 1:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa La Joya Bacalar allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa La Joya Bacalar?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casa La Joya Bacalar have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Casa La Joya Bacalar?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa La Joya Bacalar?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa La Joya Bacalar?
Avenida 5, costera Norte s/n, colonia Mario Villanueva Madrid, Bacalar.
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