Casa Elena by Otium

Apartment, 3-star12 Calle Elena, San Juan, 00911, San JuanShow on map

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8.6 · Fabulous17 reviews

Very good locationGuests rate the location 8.1 out of 10, at 12 Calle Elena, San Juan, 00911.

Terrace with Views and Complimentary Amenities: Enjoy stunning views from our terrace, while staying connected with complimentary wireless internet access and benefiting from concierge services.

Fully-Equipped Guestrooms: Make yourself at home in one of our 16 individually furnished guestrooms, complete with kitchens featuring refrigerators and ovens. Relax with 60-inch Smart televisions and stay connected with complimentary wireless internet access.

Convenient Location: Stay at Casa Elena by Otium in San Juan (Santurce) and explore nearby attractions like Playa Ocean Park and Museo de Arte de Puerto Rico.

Book your stay now and experience the best of San Juan at Casa Elena by Otium!

What this place offers

Books
Free WiFi
Terrace
Concierge service
Wheelchair accessible
Smoke-free property
Free self parking
Housekeeping on request
LED light bulbs
Secured parking

Rooms

8.6

Fabulous

Rated 8.6 out of 10 by 17 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Clean roomsFriendly staffGreat locationSpacious apartmentsWell-equipped kitchen

Johnny A
June 2025
Parking was tight
Fatima
May 2025
Truly bummed to leave such a negative review as it is unusual for me to leave these type of reviews but I feel it’s important.
To begin with, I was the one that had to reach out to them about check in. Check in was at…
Sean
May 2025
My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and…
Michael
May 2025
Worst Stay/Horrible Hotels.com Service
The property is bs. Do not waste your time here. They only give you 1 towel and face cloth for your entire stay. They want you to purchase towels, etc through them. The floor is continuously wet, the bed had dirty…
Stephany
March 2025
While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates.…
Nina
March 2025
Great location
Great location! Noisy at night.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.

Where you’ll be

12 Calle Elena, San Juan, 00911, San Juan

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Children welcome

No pets

No smoking anywhere on the property

There is no front desk at this property. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Pets. Pets not allowed

Pets. Service animals are exempt from fees/restrictions

Smoking. No smoking

Pets. No pets, service animals welcome

Accessibility. No elevators

Children and extra bed policy. Children welcome

General. Professional property host/manager

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Casa Elena by Otium

Does Casa Elena by Otium allow pets?

No — the property states that pets are not allowed.

Is there parking at Casa Elena by Otium?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Casa Elena by Otium have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Casa Elena by Otium have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Casa Elena by Otium?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casa Elena by Otium?

12 Calle Elena, San Juan, 00911, San Juan.

Other places we book in San Juan

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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