Casa del Balam Merida
Hotel, 3-starCalle 60 # 488 X 57 Colonia Centro, Mérida, MexicoShow on map
8.2 · Very good135 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Calle 60 # 488 X 57 Colonia Centro.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Spa and Dining Experience Indulge in onsite massages, body treatments, and Fusion cuisine at Bistrola 57, complete with a bar/lounge and a coffee shop/cafe.
Convenient Amenities Enjoy complimentary wireless internet, concierge services, and daily full breakfasts. Featured amenities also include dry cleaning services, a 24-hour front desk, and luggage storage.
Prime Location Located just minutes away from Mérida Cathedral and Paseo de Montejo, Casa del Balam Merida offers a centrally located stay for exploring the vibrant city. Book now to experience luxury and convenience in Mérida.
What this place offers
- Elevator
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Porter/bellhop
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible parking
- Self parking (surcharge)
- Pool sun loungers
- Wheelchair-accessible van parking
Rooms
8.2
Very good
Rated 8.2 out of 10 by 135 guests who stayed here.
- Cleanliness7.5
- Service9.0
- Location9.0
- Rooms7.5
- Amenities8.0
- Value8.0
- Food & drink8.0
Guests mention
Friendly staffGreat locationComfortable bedsHelpful service
CourtneyLet me premise and say that I'm American and I liked this hotel, but my Yucatecan boyfriend did not appreciate it as his taste is more modern. I thought the place was great--I liked the older, historic look with the…
BlancaRoom location was great, the elevators were a great experience, staff always refilled bathroom supplies, staff was friendly and courteous.
Jose Alfredo MartinezWe stayed 5 days, on the last day, the A/C was not working properly,
LUISTodo cerca,
Centrivo
Eventos
Restaurant
Catedral
Parque central
AgustinExcellent customer service,the area is excellent for walking and shopping no doubt about it We will return next year!!
Elizabeth Hernandezvery friendly
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Calle 60 # 488 X 57 Colonia Centro, Mérida, Mexico
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 06:00 PM
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Guest type. Essential workers only - NO
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa del Balam Merida
What time is check-in and check-out at Casa del Balam Merida?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa del Balam Merida allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa del Balam Merida?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Casa del Balam Merida have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Casa del Balam Merida?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Casa del Balam Merida have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Casa del Balam Merida have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Casa del Balam Merida?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa del Balam Merida?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa del Balam Merida?
Calle 60 # 488 X 57 Colonia Centro, Mérida.
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