Casa CheJum Bacalar
InnCalle 22 entre 9 y 11, Bacalar, Q.R., Bacalar, MexicoShow on map
Top rated
Guests rate it highest for cleanliness, service and location.
9.068Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at Calle 22 entre 9 y 11, Bacalar, Q.R..
- Free parkingThe property states parking on site is free for guests.
Welcome to Casa CheJum Bacalar, your tranquil oasis in Bacalar.
Luxurious Accommodations: Enjoy modern rooms equipped with a flat-screen TV, air conditioning, and some with a private balcony.
Exceptional Service: Our bilingual staff at the 24-hour front desk are always ready to assist you, ensuring a seamless stay.
Convenient Location: With free WiFi, free parking, and being located near Chetumal International Airport, your journey to relaxation begins effortlessly.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Terrace
- Family rooms
- Garden
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 68 guests who stayed here.
- Cleanliness9.0
- Service9.0
- Location9.0
- Rooms9.0
- Amenities9.0
- Value9.0
- Food & drink9.0
Guests mention
Propreté des chambresPersonnel accueillantEmplacement idéal
Karem RamirezItalyStanza molto pulita, il personale è davvero gentile :)
AliceItalyPosizione TOP e camera grande
Posizione molto comoda a pochi passi dalla zona centrale
Cuscino un po' scomodo
CinziaItalyBuona soluzione, semplice a due passi dal centro
Posizione e pulizia
Avrei preferito avere qualche asciugamano in più, ma in tutte le strutture scelte in Messico ne hanno sempre fornito solo uno.
ShahrzadUnited KingdomNice place
ElenaMexicoNos dieron oportunidad de hacer check-in ya tarde. Tienen a disposición del huésped productos para un café o te,y un refrigerador donde puedas guardar algún alimento.las habitaciones de buen tamaño,baño limpio. En…
AlbanFranceWe could check in early, staff was helpfull, swings were fun.
Was a tad expensive
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
Where you’ll be
Calle 22 entre 9 y 11, Bacalar, Q.R., Bacalar, Mexico
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Casa CheJum Bacalar
What time is check-in and check-out at Casa CheJum Bacalar?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Casa CheJum Bacalar allow pets?
No — the property states that pets are not allowed.
Is there parking at Casa CheJum Bacalar?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Casa CheJum Bacalar have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Casa CheJum Bacalar have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Casa CheJum Bacalar?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Casa CheJum Bacalar?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Casa CheJum Bacalar?
Calle 22 entre 9 y 11, Bacalar, Q.R., Bacalar.
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