6.6 · Pleasant21 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM.
- Very good locationGuests rate the location 8.0 out of 10, at 2318 Calle Cacique.
Outdoor Pool and Garden Views
Indulge yourself in the refreshing outdoor pool or take a leisurely stroll in the picturesque garden, offering a tranquil atmosphere for relaxation.
Modern Amenities and Services
Our condo boasts 4 air-conditioned rooms with fully equipped kitchens and 50-inch Smart televisions, ensuring a comfortable stay. Enjoy complimentary wireless internet, concierge services, and free self-parking during your visit.
What this place offers
- Free WiFi
- Garden
- Street parking
- Concierge service
- Wheelchair accessible
- Smoke-free property
- Free self parking
- Walkway to water
Rooms
6.6
Pleasant
Rated 6.6 out of 10 by 21 guests who stayed here.
- Cleanliness6.5
- Service8.0
- Location8.0
- Rooms6.0
- Amenities6.1
- Value6.0
- Food & drink6.1
Guests mention
Private and secureGreat communication
marianaThe place was good, prívate , secure and close to restaurants and highways, plus great comunication with office
TASHEIKAThere were stains on the mattress. I didn’t a double bed . They’re ants everywhere. The pool was dirty.
kimberlyThe property could be renovated a bit. Everything was really nice. The instructions to enter were pretty clear. The place was clean when we got there
SoniaClean and safe place.
MarilexThis property should not be identified as a hotel. It should be identified as a motel. The beds are stained. The property isn't maintained. The pool is dirty and has algae. The walls are chipping. The shower has mold.…
Verified travelerNot a great stay.
Had problems with digital lock upon arrival switched to another unit had no problem with lock. In 2 days switched to original unit again lock problems. Finally replaced lock no more problems. One problem solved another…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
2318 Calle Cacique, San Juan
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until anytime
Check-out by 11:00 AM
Children welcome
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
There is no front desk at this property. Guests will receive lockbox information. A virtual front desk provides assistance to guests.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Smoking. No smoking
Pets. Pets welcome
Accessibility. No elevators
Pets. Pets allowed
Children and extra bed policy. Children welcome
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Cacique by Otium
What time is check-in and check-out at Cacique by Otium?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Cacique by Otium allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Cacique by Otium?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Cacique by Otium have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Cacique by Otium have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Cacique by Otium?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Cacique by Otium?
2318 Calle Cacique, San Juan.
Other places we book in San Juan
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
El Colonial Hotel Open Bar Adults Only9.8 · 675 reviews
DREAMCATCHER by DW - ADULTS ONLY9.6 · 403 reviews
Dream Inn PR9.6 · 276 reviews
Don Rafa Boutique Hotel & Residences9.4 · 339 reviews
Decanter Hotel9.2 · 685 reviewsCasa CianaNumero Uno Beach HouseTrópica Beach HotelAloft San JuanHampton Inn & Suites San JuanHotel El ConventoCondado Vanderbilt HotelThe Looking Glass HotelPalacio Provincial San Juan, Adults only, Curio Collection by HiltonHugo's RentalThe Royal Sonesta San JuanHyatt House San JuanSheraton Puerto Rico Resort & CasinoLa Esmeralda PRDoubleTree by Hilton San JuanAPT by DWHyatt Place San JuanLa Concha Resort, Puerto Rico, Autograph CollectionLa Terraza de San JuanRosalina Ocean ParkMANSION MIRAFLORESVERDE by DWDUNA by DWEmbassy Suites by Hilton San Juan - Hotel & CasinoHotel Villa del Sol