C. H. Chelo

Pension, 2-starHortaleza 17, 3º Izquierda, Madrid, SpainShow on map

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8.2 · Very good129 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM.
Superb locationGuests rate the location 9.0 out of 10, at Hortaleza 17, 3º Izquierda.

Convenient Amenities: Enjoy complimentary wireless internet access and tour/ticket assistance during your stay. Explore nearby attractions effortlessly with the area shuttle service available for a surcharge.

Comfortable Accommodations: Relax in one of the 10 air-conditioned rooms with LCD televisions and stay connected with complimentary wireless internet. The private bathrooms feature shower/tub combinations, slippers, and hair dryers for your convenience.

Central Location: Stay at C. H. Chelo and immerse yourself in the heart of Madrid, just steps away from Gran Via and a short walk from Puerta del Sol. With key landmarks like Plaza Mayor and Plaza de España within easy reach, your Madrid adventure awaits.

Book your stay at C. H. Chelo for a memorable Madrid experience filled with comfort and convenience.

What this place offers

Elevator
Multilingual staff
Front desk (limited hours)
Tours/ticket assistance
Area shuttle (surcharge)
Casino nearby
Coin laundry on site
Area shuttle (surcharge)
Free WiFi
Luggage storage

Rooms

8.2

Very good

Rated 8.2 out of 10 by 129 guests who stayed here.

Cleanliness8.5
Service8.7
Location9.0
Rooms7.5
Amenities7.0
Value8.5
Food & drink8.0

Guests mention

Friendly staffClean roomsConvenient locationGood value for money

Malena
October 2025
Todo bien
Jorge
October 2025
Close to everything.
MIGUEL ANGEL
October 2025
Puerta de la ducha, también que su personal.este atento, se me olvidó una bolsa con algunas compras, tuve que salir temprano al aeropuerto pero una vez cerrada la puerta ya no pude ingresar y se limitaron a decirme que…
Thomas
October 2025
Room was clean and pleasant, but one night soap and shampoo were not replaced. External door to the property had a broken lock on the third day, so we had to call for entry, which was difficult. These were minor…
Andrea
October 2025
Demasiado ruido, no pudimos dormir!!! Se escucha hasta el celular vibrando de los vecinos, todos gritando y de fiesta sin respetar el sueño de los demás
Malena
September 2025
Todo muy bien,excelente ubicacion

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Hortaleza 17, 3º Izquierda, Madrid, Spain

Guests rate the location 9.0 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 11:30 PM

Check-out by 12:00 PM

No children

No pets

The front desk is open daily from 9:00 AM - 11:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Pets. Pets not allowed

Noise policy. Noise-free rooms not guaranteed

Check-in & Check-out. Contactless check-out is available

General. Cashless transactions are available

Covid. Property does not offer onsite COVID-19 testing

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Children and extra beds. No cribs (infant beds) available

Health & Safety. Property does not require health documentation at check-in

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about C. H. Chelo

What time is check-in and check-out at C. H. Chelo?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does C. H. Chelo allow pets?

No — the property states that pets are not allowed.

Does C. H. Chelo have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does C. H. Chelo have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book C. H. Chelo?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is C. H. Chelo?

Hortaleza 17, 3º Izquierda, Madrid.

Other places we book in Madrid

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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