Best Western Chicago Downtown-River North
Hotel, 3-star125 West Ohio Street, Chicago, IL, United StatesShow on map
7.4 · Good2,754 reviews
- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at 125 West Ohio Street.
- Parking on siteAvailable at a charge the property sets.
Prime Location in Downtown Chicago Located just 5 blocks from the famous Magnificent Mile, our hotel offers easy access to the best shopping, dining, and entertainment in the city.
Luxurious Amenities Enjoy our indoor heated pool, rooftop deck with stunning city views, and well-appointed rooms featuring flat-screen TVs and coffee makers for your comfort.
Delicious Dining and Convenient Services Indulge in authentic Chicago-style deep-dish pizza at Pizzeria Ora Restaurant and Lounge, or opt for in-room dining. Stay active at our fitness center, stay productive at the business center, and let our 24-hour front desk assist you with anything you need.
Experience the best of Chicago with us - book your stay now!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
7.4
Good
Rated 7.4 out of 10 by 2,754 guests who stayed here.
- Cleanliness7.2
- Service8.0
- Location8.7
- Rooms7.2
- Amenities6.7
- Value7.7
- Food & drink6.2
Guests mention
Clean roomsFriendly staffGood locationComfortable beds
JohnUnited StatesGood location and price
The location was very good. Close to things we wanted to do. Good price for the area.
It can be a very noisy area at night with cars and motorcycles revving their engines. The rooms are adequate but slightly dated.
KristinaGermanyAbgewohnt und alt
dreckig, lautstarke, alt
LewisUnited StatesLocation was great as well as the staff
Boarded up windows, a not so pleasant smell, and the rooftop or pool was open
ChristyUnited StatesWould stay again:) Wallace is the best!
We love the location and price. We also love to see Wallace’s smiling face! He is a 5 star employee! Friendly and helpful!
Pool was not open or rooftop deck this stay, which we always enjoy. Rooms could use some updating…
Diana AmandaRomaniaGreat location, helpful staff, very noisy, not for light sleepers.
The location was amazing, close to the river and downtown, and one street away from bars and restaurants. The beds were super comfortable, the room was clean and the staff were very helpful. They let us keep our bags at…
DanielUnited StatesThe separation of the bathroom facilities, and the way too high parking fees.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
125 West Ohio Street, Chicago, IL, United States
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Credit card, photo ID, and guest's name must all match reservation information in order to check-in. Please note that all public and private spaces are fully nonsmoking. Please note that only 1 vehicle is allowed for parking per reservation. In & out privileges are granted and optional for an additional fee. The property is running a parking special, parking is $30 until the end of March. Please note that a $75 incidental hold per day applies for weekdays and $100 per day for weekends. The Pool is closed for maintenance until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Best Western Chicago Downtown-River North
What time is check-in and check-out at Best Western Chicago Downtown-River North?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Best Western Chicago Downtown-River North allow pets?
No — the property states that pets are not allowed.
Is there parking at Best Western Chicago Downtown-River North?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Best Western Chicago Downtown-River North have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Best Western Chicago Downtown-River North have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Best Western Chicago Downtown-River North have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Best Western Chicago Downtown-River North?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Best Western Chicago Downtown-River North?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Best Western Chicago Downtown-River North?
125 West Ohio Street, Chicago, IL.
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