Very good
Guests rate it highest for location, service and rooms.
8.511,479Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Reeperbahn 1a.
- Parking on siteAvailable at a charge the property sets.
Central Location in St Pauli District Experience the vibrant heart of Hamburg at our 4-star hotel, ARCOTEL Onyx Hamburg. Enjoy spacious, non-smoking rooms with free Wi-Fi and a trendy bar, all nestled in the lively St Pauli district.
Chic Interiors and Modern Amenities Relax in our quiet rooms adorned with stylish furniture, sunshine yellow accents, and modern comforts like a flat-screen TV and iPod docking station. Unwind in the cozy window seat after a day of exploring the city.
Convenient and Trendy Surroundings Indulge in a hearty breakfast at Bar Wiener Café, explore the trendy Reeperbahn district, and visit nearby attractions like Speicherstadt and Port of Hamburg. With St Pauli Underground Station just steps away, the city is yours to discover.
Book now for an unforgettable stay at ARCOTEL Onyx Hamburg!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Family rooms
Rooms
8.5
Very good
Rated 8.5 out of 10 by 11,479 guests who stayed here.
- Cleanliness8.0
- Service8.8
- Location9.1
- Rooms8.5
- Amenities8.3
- Value8.5
- Food & drink8.2
Guests mention
Great locationFriendly staffModern roomsDelicious breakfast
ReginaCHEs war prima.
Die Ausstattung des Zimmers
Das Frühstück könnte besser sein
TatjanaGermanyDie Lage ist top. Der Ausblick war super 👍. Alles sauber und das Frühstück sehr gut.
DürkopGermanyTolles Hotel
Tolles Hotel
Putzpersonal was sehr ignorant, obwohl ich freundlich und respektvoll war. Aber da kann man drüber hinwegsehen.
HeidrunGermanyDie perfekte Lage für Musicalbesuch.
KlausGermanyImmer Gerne wieder
Wir nehmen dieses Hotel jedes Mal wenn wir in Hamburg sind
Uns gefällt die zentrale Lage
Es ist immer sauber und alle sind Freundlich!!
Das einzigste was uns nicht zusagt sind die Brötchen beim Frühstück!!
Wenn die nicht…
NicoleGermanyEin sehr schöner Aufenthalt mit freundlichem Personal und guter Verpflegung!
Reinigung nur nach Aufforderung
Personal sehr hilfsbereit und freundlich
Reichhaltiges Frühstück
Aussicht
Tiefgarage
Ich konnte leider nicht direkt auf die Mails antworten bzw. einchecken. Die Buttons funktionieren…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Reeperbahn 1a, Hamburg, Germany
Guests rate the location 9.1 out of 10 — superb.
Top attractions
- Reeperbahn (St. Pauli nightlife district)100 m
- St. Pauli Landungsbrücken (harbour piers)700 m
- Hamburg Rathaus (City Hall)1.4 km
- Speicherstadt (historic warehouse district / UNESCO site)1.6 km
- Miniatur Wunderland1.8 km
- Elbphilharmonie (concert hall)2.0 km
Nature
- Planten un Blomen (park and gardens)900 m
Nearby
- St. Michael's Church (Michel)1.2 km
- Hamburg Hauptbahnhof (Central Station)1.6 km
Airports
- Hamburg Airport (Flughafen Hamburg - HAM)9.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about ARCOTEL Onyx Hamburg
What time is check-in and check-out at ARCOTEL Onyx Hamburg?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does ARCOTEL Onyx Hamburg allow pets?
No — the property states that pets are not allowed.
Is there parking at ARCOTEL Onyx Hamburg?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at ARCOTEL Onyx Hamburg?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does ARCOTEL Onyx Hamburg have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at ARCOTEL Onyx Hamburg?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does ARCOTEL Onyx Hamburg have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at ARCOTEL Onyx Hamburg?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book ARCOTEL Onyx Hamburg?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is ARCOTEL Onyx Hamburg?
Reeperbahn 1a, Hamburg.
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