Arbutus Inn

Hotel, 3-star2898 Douglas Street, Victoria, CanadaShow on map

You won’t be charged yet

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Fabulous locationGuests rate the location 8.7 out of 10, at 2898 Douglas Street.
Free parkingThe property states parking on site is free for guests.

Convenient Location and Amenities Located just a 7-minute drive from Victoria Harbour Water Aerodome, Arbutus Inn in Victoria, British Columbia, offers guests a prime location and essential amenities. All rooms come equipped with microwaves, refrigerators, and coffee makers for added convenience.

Exceptional Services Our hotel boasts a 24-hour front desk, providing guests with round-the-clock assistance. Additionally, we offer car rentals, free Wi-Fi, cable TV, fax, and photocopying services.

Nearby Attractions Explore the vibrant Chinatown just a 15-minute walk away or visit the Royal British Columbia Museum within 3 km of the hotel. With various dining options nearby, Arbutus Inn ensures a comfortable stay with easy access to local attractions.

Book your stay at Arbutus Inn today for a memorable experience in Victoria!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Fax/photocopying

Rooms

7.9

Good

Rated 7.9 out of 10 by 1,505 guests who stayed here.

Cleanliness8.2
Service8.7
Location8.7
Rooms7.7
Amenities7.2
Value8.2
Food & drink6.7

Guests mention

Clean and modern roomsFriendly staff

BlandineFrance
September 2026Family
Tout c’est bien passé 👍
MarinaSpain
September 2026Solo traveller
Esta bien para ir a domir pero un poco lejos del centro
Tiene parking, las camas son grandes y cómodas,
No tiene ascensor, nos han puesto dos toallas para cuatro personas, está bastante lejos del centro
gioCanada
September 2026Family
staff is nice and helpful
no lift, so if you have mobility issues please ask them ground floor before booking. The staff is nice they might be able to help.
AtifCanada
September 2026Couple
Excellent service and friendly people
AlejandraCanada
September 2026Group
the cleanest of the bath
the pillowcase has a stain bronish. I just realised when I woke up.
MarisaItaly
August 2026Group
Un ringraziamento a tutto lo staff per la premura con cui ha risolto un inconveniente avuto prima del nostro arrivo in struttura. Personale cordiale e disponibile
Camera al di sopra delle aspettative (studio con letto…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

2898 Douglas Street, Victoria, Canada

Guests rate the location 8.7 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, a credit card is required for pre-authorization at check in. Pre-authorization of your credit card will include room, tax and $150CAD which will be released upon check out pending additional charges. This property does not accept Debit, Debit Visa, Prepaid Cards, Cash or Gift Cards at check in to process the room payment and/or room deposit.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Arbutus Inn

What time is check-in and check-out at Arbutus Inn?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Arbutus Inn allow pets?

No — the property states that pets are not allowed.

Is there parking at Arbutus Inn?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Arbutus Inn have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Arbutus Inn?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Arbutus Inn?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Arbutus Inn?

2898 Douglas Street, Victoria.

Other places we book in Victoria

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