Fabulous
Guests rate it highest for location, service and rooms.
8.7249Reviews- Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Sanatornaya Street 14.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations Indulge in our air-conditioned rooms equipped with satellite TV, a fridge, and cozy bathrobes and slippers for your comfort.
Exquisite Dining Options Start your day with a delicious buffet breakfast and savor delectable meals at the Magestic Restaurant complex or unwind at our bar.
Relaxation and Recreation Enjoy our outdoor pool, fitness center, and spa center for ultimate relaxation. Engage in activities like football and lawn tennis during your stay.
Book your stay at Alpen Ville Hotel for a blend of luxury, comfort, and convenience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 249 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location9.3
- Rooms8.8
- Amenities8.3
- Value8.8
- Food & drink8.3
Guests mention
Great locationFriendly staffGood room size
ErzhenaHKVery kind , pleasant , helpful , friendly staff . Good location , also like the facts that alcohol is prohibited at the
Very kind , pleasant , helpful , friendly staff
Old payment machine , had to pay by cash for stay .
AnvarUZМне очень понравилось то что там спокойно
Мне не понравилось то что санузлы совмещенная
IrynaBYПонравилось всё. Спасибо за прекрасное проведенное время! Шикарный бассейн, парк, чисто, уютно, приветливый и добросовестный персонал.
SALTANATKZНам понравилось все
ГульжанатKZРасположение, и спокойной район
Ремонт требует, тускло
SunilUnited Arab EmiratesVery good location in the forest
Nicely located in lush green forest and apple orchard at the back
Nothing particular
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Sanatornaya Street 14, Almaty
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Alpen Ville
What time is check-in and check-out at Alpen Ville?
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Alpen Ville allow pets?
No — the property states that pets are not allowed.
Is there parking at Alpen Ville?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Alpen Ville have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Alpen Ville?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Alpen Ville have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Alpen Ville?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Alpen Ville?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Alpen Ville?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Alpen Ville?
Sanatornaya Street 14, Almaty.
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