Very good
Guests rate it highest for location, service and food.
8.473Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 9.0 out of 10, at Kabanbai Batyr str 85.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Breathtaking Views and Top-Notch Amenities Indulge in the panoramic views from the terrace and benefit from services like complimentary Wi-Fi and dedicated concierge services. Unwind with a drink at the bar/lounge and savor delicious meals at Grand Zina, or grab a quick bite at the coffee shop.
Luxurious Features for Your Comfort Choose from 193 air-conditioned rooms with private balconies and enjoy modern conveniences like minibars, cable TV, and free Wi-Fi. Pamper yourself in the private bathrooms with complimentary toiletries and hair dryers.
Convenience and Accessibility at Your Fingertips Take advantage of the business center, 24-hour front desk, and services such as dry cleaning and room service. A surcharged airport shuttle is available, and limited parking is offered. Don't miss the buffet breakfast served daily for a fee.
Experience the heart of Almaty at Almaty Hotel - Book your stay now!
What this place offers
- ATM/banking
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Tours/ticket assistance
- Parking (limited spaces)
- Airport transportation - pickup (surcharge)
- Newspapers in lobby (surcharge)
- Banquet hall
- Accessible shuttle
- No accessible shuttle
Rooms
8.4
Very good
Rated 8.4 out of 10 by 73 guests who stayed here.
- Cleanliness7.5
- Service8.9
- Location9.0
- Rooms8.3
- Amenities8.4
- Value8.3
- Food & drink8.4
Guests mention
Great locationNice hotel
Elif DefneBasic close to Tselliny
RhysAlmaty Hotel
Really nice hotel. A little frustration was to have the WiFi switched off as soon as room key was handed over.
Didn’t have breakfast.
Great location
EugenKämmen um 12 Uhr, um 14 Uhr Zimmer war immer noch nicht fertig. Mit etwas Druck haben wir eine Zimmer bekommen. Um 16 Uhr dann umgezogen in gebuchten zwei Zimmer Apartment. Speisesaal ist nicht Behinderten geeignet ,…
Jet04244378208ChinaTerrible
Every day has construction. No solution from FO staff and they asked me to understand. Are you kidding me? I paid for room not for sympathy. They hang up my phone without notice as well. I booked via agency, if I have a…
XiaomeiGood place and good price.
KaushikdikuUnited Arab EmiratesValue for money, Recommended !!
Very cozy stay, bit dated but very much function big room size, nice bathroom and just opposite to Opera, take public bus (12) from very close street for Mededu, and Kok tobe, so three great attraction are very much…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Kabanbai Batyr str 85, Almaty
Guests rate the location 9.0 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
No pets
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Almaty Hotel
What time is check-in and check-out at Almaty Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Almaty Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Almaty Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Almaty Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Almaty Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Almaty Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Almaty Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Almaty Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Almaty Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Almaty Hotel?
Kabanbai Batyr str 85, Almaty.
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