7.0 · Good1 reviews
- Check-in from 12:00 AMCheck-out by 9:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.9 out of 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Welcome to Ak Zhol, your oasis in the heart of Almaty’s Jetysu District.
Comfortable Accommodations Our hotel boasts 44 inviting guest rooms, designed to provide you with a home away from home. Enjoy complimentary Wi-Fi, private bathrooms equipped with hair dryers and slippers, and spacious sitting areas for ultimate relaxation.
Dining & Refreshments Start your day right with our complimentary buffet breakfast, served daily in our lovely restaurant. For light bites or a refreshing drink, visit our cozy coffee shop or bar/lounge anytime.
Exceptional Services Experience unparalleled convenience with express check-in, 24-hour front desk support, and on-site dry cleaning services. Plus, rejuvenate with unwinding massages and explore our concierge services for local adventures.
What this place offers
- Free breakfast
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
- Wheelchair accessible
- Television in common areas
- Free breakfast
- Smoke-free property
- Express check-in
Rooms
7.0
Good
Rated 7.0 out of 10 by 1 guests who stayed here.
- Cleanliness5.9
- Service7.9
- Location7.9
- Rooms6.8
- Amenities6.9
- Value6.8
- Food & drink6.9
Guests mention
good
safagood
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Almaty
Guests rate the location 7.9 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 AM
Check-out by 9:00 AM
Children welcome
Show more
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ak zhol
What time is check-in and check-out at Ak zhol?
Check-in is from 12:00 AM. Check-out is by 9:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ak zhol allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Ak zhol?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Ak zhol?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Ak zhol have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ak zhol?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ak zhol?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ak zhol?
Almaty.
Other places we book in Almaty
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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