7.7 · Good99 reviews
- Check-in from 12:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Mikrorayon Aksay 4 Bld. 96A.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Ajour Hotel, nestled in the serene Aksay 4 district of Almaty, offers a luxurious stay with air-conditioned rooms featuring flat-screen TVs and a soothing sauna for relaxation. The classic decor and plush amenities ensure a comfortable retreat for guests.
Gastronomic Delights
Start your day with a delicious breakfast at the on-site café and unwind with refreshing drinks at the bar. Explore the nearby cafes to savor local culinary delights, adding a flavorful touch to your stay.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
Rooms
7.7
Good
Rated 7.7 out of 10 by 99 guests who stayed here.
- Cleanliness6.9
- Service8.4
- Location8.9
- Rooms6.9
- Amenities7.4
- Value7.9
- Food & drink7.9
Guests mention
Excellent locationFriendly staffGood value for money
TAŞDEMİRTurkeyMemnun kaldım teşekkürler.
Yardımcı elemanların samimi davranışı ve güleryüzlü oluşları.
MaciejPolandEverything was perfect. Delicious breakfast and staff was super nice and friendly.
MuratovUZDas Frühstück ist durftig
AlexanderGermanyVery friendly and well run hotel, a bit dated, but everything works well. Away from the centre of town in a large residential district, but well connected with buses and metro. Quiet neiborhood.
Standard room are a bit…
VladLudRussian FederationБерут залог за минибар. Что мне потом с 5000 тенге делать, если я уезжаю в другую страну? Пропить/проесть? Что-то напутали с номерами и номер не был готов, предложили на несколько часов въехать в более дорогой, с…
IsroilovUZthe receptionist was very bad girl. i don't recommend anyone to have this experience
the receptionist
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Mikrorayon Aksay 4 Bld. 96A, Almaty
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until 02:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ajour
What time is check-in and check-out at Ajour?
Check-in is from 12:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ajour allow pets?
No — the property states that pets are not allowed.
Is there parking at Ajour?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Ajour?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Ajour have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Ajour have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Ajour?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Ajour?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ajour?
Mikrorayon Aksay 4 Bld. 96A, Almaty.
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