Aiden Austin City Hotel
Hotel, 4-star2200 S I H 35, Austin, Texas, 78704, Austin, TX, United StatesShow on map
Top rated
Guests rate it highest for service, value and location.
9.0327Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at 2200 S I H 35, Austin, Texas, 78704.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreational Amenities Enjoy the outdoor pool, spa tub, and fitness center for a relaxing stay.
Dining and Entertainment Savor a meal at Machi Sushi and unwind at the bar/lounge.
Featured Amenities Access a business center, express check-out, and dry cleaning services.
A stay at Aiden Austin City Hotel offers the perfect blend of relaxation and convenience for your Austin getaway. Book now and experience the vibrant South Congress neighborhood.
What this place offers
- Elevator
- Fitness facilities
- ATM/banking
- Gift shops or newsstand
- Conference space
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 327 guests who stayed here.
- Cleanliness8.0
- Service9.5
- Location9.0
- Rooms8.5
- Amenities9.0
- Value9.5
- Food & drink9.0
Guests mention
Friendly staffGood locationClean amenitiesComfortable beds
KathleenGreat overnight stay. Close to the venue I attended. Wonderful, friendly and helpful staff. Room and grounds have a great vibe.
JonathanEverything was great
SandraGreat experience! Beautiful pleace
SolangeGREAT PLACE. FOOD AMAZING, CLEAN AND SAFE
JasonUnacceptable mold and mildew smell in not one but two separate rooms. Had to go buy a candle just to mask the stench. Windows can NOT be opened to air out.
Staff was very friendly and helpful but it did not make up for…
CarolExtremely quiet, cheerful engaging staff, ample towels, comfortable mattress, nice pool.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
2200 S I H 35, Austin, Texas, 78704, Austin, TX, United States
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 01:00 AM
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Maximum number of pets per room 2
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
Pets. Pets cannot be left unattended
Pets. Pets allowed
Covid. Property does not offer onsite COVID-19 testing
Guest type. LGBTQ friendly
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Health & Safety. Property does not require health documentation at check-in
Pets. Service animals are allowed
Sustainability Certifications. Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Aiden Austin City Hotel
What time is check-in and check-out at Aiden Austin City Hotel?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Aiden Austin City Hotel allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Aiden Austin City Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Aiden Austin City Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Aiden Austin City Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Aiden Austin City Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Aiden Austin City Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Aiden Austin City Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Aiden Austin City Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Aiden Austin City Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Aiden Austin City Hotel?
2200 S I H 35, Austin, Texas, 78704, Austin, TX.
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