Zago Hotel
Hotel, 3-star579 Avenida Duque de Caxias Antigo Ibis, Lages, BrazilShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.71,379Reviews- Check-in from 2:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at 579 Avenida Duque de Caxias Antigo Ibis.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Zago Hotel in Lages offers a comfortable stay with air-conditioned rooms and free WiFi. Each room comes with a private bathroom, ensuring your privacy and convenience.
Delicious Dining Options Indulge in authentic Brazilian cuisine at the hotel's restaurant. Enjoy a delightful culinary experience without having to leave the premises.
Exceptional Service With multilingual staff available 24/7 at the reception, you can rest assured that your needs will be met promptly and professionally during your stay at Zago Hotel.
Book now to experience the perfect blend of comfort, convenience, and top-notch service at Zago Hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Business center
- Pets allowed
- Lift / Elevator
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 1,379 guests who stayed here.
- Cleanliness8.2
- Service9.7
- Location9.7
- Rooms8.2
- Amenities8.7
- Value8.2
- Food & drink7.7
Guests mention
Good locationFriendly staffComfortable rooms
SandraBrazilAmbiente aconchegante, café da manhã ótimo
CristianoBrazilÓtimo custo-benefício
O hotel é muito bom, quartos bem aconchegantes e confortáveis. O destaque foi para o atendimento, muito profissional. Vale à pena para quem vai a Lages e busca conforto e custo-benefício.
Única crítica foi o ar quente do…
TaniseBrazilEstadia perfeita ! Vale a pena mesmo !!!!
Tudo , café , acomodações , conforto , quarto grande e limpo .
Talvez estacionamento devesse ser coberto . Mas tá tudo bem ….
CristineBrazilLocalização, limpeza, cafe da manhã
Cama e travesseiros
Leíz MarcelBrazilOrganização, limpeza, cama, chuveiro.
JulianoBrazilSem academia e móveis muito velhos.
Falta uma academia ou fazer parceria com uma academia da cidade.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
579 Avenida Duque de Caxias Antigo Ibis, Lages, Brazil
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:30 PM
No children
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Zago Hotel
What time is check-in and check-out at Zago Hotel?
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Zago Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Zago Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Zago Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Zago Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Zago Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Zago Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Zago Hotel?
579 Avenida Duque de Caxias Antigo Ibis, Lages.
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