Wyndham Monterrey Ambassador Centro
Hotel, 4-starAvenue Hidalgo 310 Oriente, Monterrey, MexicoShow on map
8.1 · Very good1,582 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Avenue Hidalgo 310 Oriente.
- Parking on siteAvailable at a charge the property sets.
Convenient Downtown Location Located in the heart of downtown Monterrey, Mexico, the Sheraton Monterrey Ambassador offers modern facilities and comfortable accommodations just a short walk from area attractions.
Amenities for a Comfortable Stay Enjoy the convenience of an on-site fitness center, 24-hour front desk services, in-room coffeemakers, high-speed internet access, and signature Sweet Sleeper beds during your stay at the hotel.
Delicious Dining Options Indulge in international cuisine at Grill & Vine for breakfast, lunch, and dinner, or unwind with cocktails and live music at the Sports Bar or the Lobby Bar.
Book your stay at the Sheraton Monterrey Ambassador for a delightful experience in Monterrey!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.1
Very good
Rated 8.1 out of 10 by 1,582 guests who stayed here.
- Cleanliness7.6
- Service8.6
- Location9.1
- Rooms7.6
- Amenities7.1
- Value8.1
- Food & drink8.6
Guests mention
LocationService
Mendez EsparzaMexicoEstaban sucias, en el baño había pelos pegados en las paredes, no lo barrieron bien había incluso cacahuetes en el suelo y manchas raras en el suelo, el piso es de alfombra y estaba "humedo".
juanisMexicoTodo, es la cuarta vez que me quedo allí y todo perfecto, en nuestra habitación casi no sé sentía el aire acondicionado y nos cambiaron de cuarto.
Todo bien.
MohamedQAGood location.. spacious room/ remarkably big, nice and clean.. comfortable bed.
Nice Front Desk staff, very helpful and attentive… Thanks to everyone for assistance and guidance.
AdriaNNa RosesMexicoLa cama y el cuarto muy comodo y la ubicación tmb.
Que uno tiene que pagar el estacionamiento eso no, en otros hoteles incluye el estacionamiento.
JORGEMexicohospédate para NO dormir
nada
la habitación es mala, se percibe muy sucia, muebles viejos, puerta resanada, baño viejo, etc. camas y colchones viejos resortes rechinado, pasé muy mala noche.
AlmendarezUnited StatesIn General Excellente
It has an excellent location
Long time for hot water when I took my shower
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Avenue Hidalgo 310 Oriente, Monterrey, Mexico
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Club Rooms include a modified Continental Breakfast. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Wyndham Monterrey Ambassador Centro
What time is check-in and check-out at Wyndham Monterrey Ambassador Centro?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Wyndham Monterrey Ambassador Centro allow pets?
No — the property states that pets are not allowed.
Is there parking at Wyndham Monterrey Ambassador Centro?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Wyndham Monterrey Ambassador Centro?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Wyndham Monterrey Ambassador Centro have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Wyndham Monterrey Ambassador Centro?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Wyndham Monterrey Ambassador Centro have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Wyndham Monterrey Ambassador Centro?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Wyndham Monterrey Ambassador Centro?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Wyndham Monterrey Ambassador Centro?
Avenue Hidalgo 310 Oriente, Monterrey.
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