8.2 · Very good5,943 reviews
- Check-in from 4:00 PMCheck-out by 10:30 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.1 out of 10, at Wookey Hole.
- Free parkingThe property states parking on site is free for guests.
Explore the Wonders of Wookey Hole Hotel
Modern Comforts: Experience modern rooms with free Wi-Fi, flat-screen TVs, and local artwork. Relax in private bathrooms with baths and showers.
Culinary Delights: Indulge in traditional cooked breakfasts and English cuisine at the on-site restaurant. Start your day right with a hearty meal.
Family Fun: Keep the kids entertained with mini-golf, a circus, and Pirate Island. There's something for everyone at Wookey Hole.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
- Garden
Rooms
8.2
Very good
Rated 8.2 out of 10 by 5,943 guests who stayed here.
- Cleanliness7.6
- Service9.0
- Location9.1
- Rooms8.5
- Amenities8.1
- Value7.8
- Food & drink7.1
Guests mention
Friendly staffGreat location
JohnUnited KingdomExcellent, great staff.
Excellent location
Nothing
PamelaUnited KingdomCould be very nice, it needs an update
The location was excellent, very picturesque
The room and dining areas are dated. I had a dirty towel in the bathroom and the chair in the room almost broke
TeresaUnited KingdomGood hotel to stop when visiting the caves
JulieUnited KingdomMagical and comforting
Wonderful friendly welcome when we arrived in the evening from the lovely receptionist.
KaranUnited KingdomA lovely wedding stay
I went for a wedding . Having a chargeable mini bus from Bristol Temple Meads for guests might be useful as took a taxi there and back which cost me £160. Hotel was very good value . Clean and comfortable , lovely staff…
LisaUnited KingdomWouldn’t return
Uncomfortable beds. Awful plumbing. Food options for dinner pretty standard. Help yourself cooked breakfast was cold and greasy.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Wookey Hole, Wells, United Kingdom
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 10:30 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Wookey Hole Hotel
What time is check-in and check-out at Wookey Hole Hotel?
Check-in is from 4:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Wookey Hole Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Wookey Hole Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Wookey Hole Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Wookey Hole Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Wookey Hole Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Wookey Hole Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Wookey Hole Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Wookey Hole Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Wookey Hole Hotel?
Wookey Hole, Wells.
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