WINDSOR SPA Hotel
Hotel, 4-starMlýnské nábreží 507/5, Karlovy Vary, Czech RepublicShow on map
7.8 · Good123 reviews
- Check-in from 2:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Mlýnské nábreží 507/5.
- Parking on siteAvailable at a charge the property sets.
Luxurious Spa Experience Indulge in a serene spa experience at WINDSOR Medical Complex & SPA Hotel, located in the heart of the town centre next to the Mill Colonnade. Relax in thermal baths, enjoy massages, and rejuvenate with wraps, all within the hotel's balneotherapy facilities.
Culinary Delights Savor delectable Czech and international cuisine at the on-site restaurant while taking in picturesque views of the Spa Colonnade and pedestrian zone. Start your day with a delightful breakfast served fresh every morning.
Convenient Amenities Experience comfort in rooms featuring satellite TV, minibar, and cozy seating areas. Benefit from a 20% discount on Thai massages and explore nearby attractions like the Antonín Dvořák Concert Hall.
Book now to unwind and pamper yourself at WINDSOR Medical Complex & SPA Hotel!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
Rooms
7.8
Good
Rated 7.8 out of 10 by 123 guests who stayed here.
- Cleanliness6.8
- Service7.7
- Location8.8
- Rooms6.7
- Amenities8.3
- Value7.7
- Food & drink8.8
Guests mention
Great locationGood breakfast optionsFriendly staff
Viktoria AnitaGermanyWe would not choose to stay here again
On a positive note, the spa area and swimming pool are lovely, clean and well maintained, and we enjoyed this part of the hotel.
When we booked our room, I also reserved a parking space, which was confirmed by the hotel…
ANNAUnited StatesPoor
Bad attitude , the med personal are very rough . I have some bad attitude in Spa and pool area .extremely ugly attitude in first day , when I was supposed to relax after long flight 18 hours long . Again I met manager…
BeritGermanySuper Lage, nettes Personal
Das Hotel ist super zentral gelegen. Wir wurden sehr nett und zuvorkommend an der Rezeption in Empfang genommen.
Der Pool im Haus ist prima. Hier fand ich gut, dass man Handtücher erhalten hat und alles sauber gehalten…
MonikaCzech RepublicV centru dění.
Stará okna, hluk z venčí.
ColetteGermanySuper Lage
EMREGermanyOnly the location as we were visiting the Karlovy Vary Film Festival
The attitude of the lady in the breakfast room
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Mlýnské nábreží 507/5, Karlovy Vary, Czech Republic
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about WINDSOR SPA Hotel
What time is check-in and check-out at WINDSOR SPA Hotel?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does WINDSOR SPA Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at WINDSOR SPA Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does WINDSOR SPA Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at WINDSOR SPA Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does WINDSOR SPA Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at WINDSOR SPA Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does WINDSOR SPA Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at WINDSOR SPA Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book WINDSOR SPA Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is WINDSOR SPA Hotel?
Mlýnské nábreží 507/5, Karlovy Vary.
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