Westgate Lakes Resort and Spa
Resort, 4-star9500 Turkey Lake Road, Orlando, FL, United StatesShow on map
8.2 · Very good1,395 reviews
- Check-in from 4:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.6 out of 10, at 9500 Turkey Lake Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities Indulge in the full-service spa and unwind in one of the 7 outdoor pools with hot tubs.
Family-Friendly Activities Enjoy tennis courts, miniature golf, and a game room for the whole family to enjoy.
Dining Options Savor a delicious meal at on-site restaurants like Drafts Sports Bar & Grill, Sid's Bistro, or Cordavano Joe's Pizza.
Book now to experience the ultimate relaxation and fun at Westgate Lakes Resort and Spa in Orlando!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.2
Very good
Rated 8.2 out of 10 by 1,395 guests who stayed here.
- Cleanliness8.6
- Service8.1
- Location8.6
- Rooms8.1
- Amenities8.1
- Value8.1
- Food & drink7.6
Guests mention
CleanlinessLocationAmenities
BiancaUnited States8/10
Location, Comfortable bed, nice pools
Having to pay extra to get into the water park. Watery alcoholic beverages.
TorrIeUnited StatesOkay.....
The jacuzzi tub and privacy were the best amenities. I love the spacious rooms, the balcony and shower made the stay pleasant.
The outdated rooms and furniture were a big blah, not mention bugs, noisy neighbors andth…
markUnited StatesDon't take for granted that your resort fees cover everything because everything else costs...
Location
Paid 175.00 resort fee and had to pay extra for the lazy river and wave pool 25.00 a day. Very disappointed in how they use the lazy river to promote people to stay there and don't mention you have to pay extra…
MarcUnited StatesEnjoyable
The View from the Balacony, the relaxation pool, and the overall comfort of the room with the hot tub.
Emphasis on time sharing. I know that is how they make their money, one ask should be enough.
ChavonUnited StatesThe staff was extremely friendly. The room was nice and clean. The bed was very comfortable. I had an issue with the TV but I text the front desk number and they came right over to get it working. They have so many…
LAURENTFranceLe calme , très bon emplacement par rapport au parc
Deuxième séjour dans le resort mais pour ce coup ci La propreté de la chambre n’été pas au rendez vous .
Moquette très sale , 1 serviette sale . Vaisselle sale.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.
Where you’ll be
9500 Turkey Lake Road, Orlando, FL, United States
Guests rate the location 8.6 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Guests must be 21 years of age or older to check in without a parent or official guardian. Please note guests must contact hotel to schedule transfer service. Please note that a USD 50.00 credit card or USD 200.00 cash deposit is required at check-in for incidentals. Contact property for details. Please note package receiving, handling, and storage is available for a fee. Contact property for more details. Resort fee includes: - WiFi - Local calls - Fitness center - Sports courts access and sports equipment - Mini golf - Bike rentals - Boarding pass printing Please note that the shuttle service provided by the property is exclusively to the Universal Orlando transportation hub. Service to other destinations, including shopping centers and other theme parks, is not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Westgate Lakes Resort and Spa
What time is check-in and check-out at Westgate Lakes Resort and Spa?
Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Westgate Lakes Resort and Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at Westgate Lakes Resort and Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Westgate Lakes Resort and Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Westgate Lakes Resort and Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Westgate Lakes Resort and Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Westgate Lakes Resort and Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Westgate Lakes Resort and Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Westgate Lakes Resort and Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Westgate Lakes Resort and Spa?
9500 Turkey Lake Road, Orlando, FL.
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