Villa Serene Hotel

HotelVilla Serene Hotel Namgoi Road, off Eldoret-Kitale Rd, Kitale 0796 050620 https://goo.gl/maps/RFHJEuSirCRAcivk9 2057,30200, Kitale, KenyaShow on map

You won’t be charged yet

Or book it by phone —(888) 789-8585

7.0 · Good56 reviews

Check-in from 12:00 AMCheck-out by 12:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Pleasant locationGuests rate the location 6.9 out of 10, at Villa Serene Hotel Namgoi Road, off Eldoret-Kitale Rd, Kitale 0796 050620 https://goo.gl/maps/RFHJEuSirCRAcivk9 2057,30200.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation Villa Serene Hotel offers elegant and comfortable rooms, each equipped with a private bathroom, shower, free toiletries, and cozy slippers for a relaxing stay.

Convenient Amenities Enjoy the convenience of on-site facilities including a restaurant serving delicious meals, prompt room service, and a 24-hour front desk always ready to assist you, ensuring a hassle-free experience.

Ideal Location Situated near popular attractions like Kitale Museum and Saiwa Swamp National Park, Villa Serene Hotel provides easy access to nearby points of interest, making it the perfect choice for travelers looking to explore the area.

Book now to experience a delightful stay at Villa Serene Hotel in Kitale.

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
Laundry

Rooms

7.0

Good

Rated 7.0 out of 10 by 56 guests who stayed here.

Cleanliness5.9
Service7.9
Location6.9
Rooms5.8
Amenities7.9
Value6.8
Food & drink7.9

Guests mention

Great HotelFantastic Food & StaffHuge bathroomIn-house restaurant

Paul EmileRW
September 2026Solo traveller
Confort and service at high level
Everything
Nothing
MwauraKenya
July 2026Solo traveller
Smiley stay
The facilities were great
The attendants, polite , neat and organized
JanetKenya
May 2026Solo traveller
Shower was not working water was cold,with very low pressure
LINCOLNKenya
March 2026Family
..
....
RichardKenya
January 2026Couple
The hotel was convenient. The staff were pitiful.
There was a restaurant, so we didn't need to go out searching for food. And the bathroom was huge.
Food service was very slow. Communication from management was poor. Both staff and management gave incorrect information…
EffieKenya
January 2026Family
Not good
Apart from the lady incharge, Faith.
everything else was baaad. The rooms didn’t have water, the rooms were stuffy and unaired, the corridors and pathways were dirty and the service lady was rude.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Villa Serene Hotel Namgoi Road, off Eldoret-Kitale Rd, Kitale 0796 050620 https://goo.gl/maps/RFHJEuSirCRAcivk9 2057,30200, Kitale, Kenya

Guests rate the location 6.9 out of 10 — pleasant.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 12:00 AM until 12:00 AM

Check-out by 12:00 AM

Children welcome

No pets

Free parking on site

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

A deposit may be required at the property.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Villa Serene Hotel

What time is check-in and check-out at Villa Serene Hotel?

Check-in is from 12:00 AM. Check-out is by 12:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Villa Serene Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Villa Serene Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Villa Serene Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Villa Serene Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Villa Serene Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Villa Serene Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Villa Serene Hotel?

Villa Serene Hotel Namgoi Road, off Eldoret-Kitale Rd, Kitale 0796 050620 https://goo.gl/maps/RFHJEuSirCRAcivk9 2057,30200, Kitale.

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