Vila Gale Collection Palácio dos Arcos
Hotel, 5-starLargo Conde de Alcáçovas, Oeiras, PortugalShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.01,127Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Largo Conde de Alcáçovas.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Experience a stay like royalty at Vila Gale Palácio dos Arcos, a stunning 15th-century palace with rooms inspired by Portuguese poetry. Enjoy breathtaking river and garden views from the new wing rooms, all elegantly decorated in earthy tones.
Relaxation and Wellness Indulge in ultimate relaxation at Satsanga Spa, offering a range of massage treatments, Turkish bath, hot tub, and sauna. Unwind in style after a day of exploring Lisbon and its surroundings.
Modern Amenities and Dining Start your day with a delicious à la carte breakfast and savor exquisite meals at the on-site restaurant. Don't forget to visit the bar for a refreshing drink. Additionally, the palace offers a modern conference room in its old wine cellar, perfect for hosting successful events.
Book your stay now at Vila Gale Palácio dos Arcos and elevate your Lisbon experience!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 1,127 guests who stayed here.
- Cleanliness8.8
- Service10.0
- Location9.8
- Rooms8.8
- Amenities8.3
- Value8.8
- Food & drink7.8
Guests mention
Great locationFriendly staffComfortable rooms
SerhiiUnited KingdomAnother superb visit with exceptional service and relaxing stay!
It's our third visit to Villa and it couldn't be better! Heart welcoming staff, exceptional room service, a late late night cappuccino, glass of sparkling for breakfast - just can wait for our next visit!
SusanaPortugalExcecional
De tudo! A atenção com os hóspedes foi excecional por parte de todos os colaboradores.
JoanaPortugalSimpatia e prontidão dos funcionários.
Pequeno almoço fabuloso.
Tivemos direito a um upgrade de quarto sem pedirmos por tal.
Copo partido e prato sujo no pequeno-almoço foram os únicos pontos negativos a registar.
GemaSpainDescanso gratisimo
Prácticamente todo. El personal amabilísimo, muy atento con los niños, edificio patrimonial y su decoración y la parte de las habitaciones en un edificio moderno, con lo cual se combina las ventajas de lo antiguo con lo…
guadalupeSpainUn oasis paradisiaco con vistas al Atlántico
David SobralPortugalStaff always super helpful and friendly, the location, the pool, the rooms.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Largo Conde de Alcáçovas, Oeiras, Portugal
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that access to the indoor pool for children under the age of 12 is allowed from 10:30 to 17:30 and accompanied by an adult. The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old. Please note that for all reservations including dinner supplements, drinks are not included. Please note that when booking more than 9 rooms, different policies and additional supplements may apply. Please note that the full amount of the stay is charged at check-in. Please note that on the 31st of December the half-board is a Gala Dinner with Entertainment. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Vila Gale Collection Palácio dos Arcos
What time is check-in and check-out at Vila Gale Collection Palácio dos Arcos?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Vila Gale Collection Palácio dos Arcos allow pets?
No — the property states that pets are not allowed.
Is there parking at Vila Gale Collection Palácio dos Arcos?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Vila Gale Collection Palácio dos Arcos have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Vila Gale Collection Palácio dos Arcos?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Vila Gale Collection Palácio dos Arcos have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Vila Gale Collection Palácio dos Arcos?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Vila Gale Collection Palácio dos Arcos?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Vila Gale Collection Palácio dos Arcos?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Vila Gale Collection Palácio dos Arcos?
Largo Conde de Alcáçovas, Oeiras.
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