5.744 reviews
- Check-in from 1:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at Vía 7 Vía 7 3-45, Zona 4.
- Free parkingThe property states parking on site is free for guests.
Prime Location Located in the heart of Zona 4, Urban Hotel offers easy access to popular attractions like Popol Vuh Museum and National Palace Guatemala.
Comfort and Convenience Guests can enjoy the convenience of a 24-hour front desk, an on-site restaurant, and a relaxing terrace during their stay at Urban Hotel.
Family-Friendly Accommodations With spacious family rooms available, Urban Hotel is the perfect choice for travelers exploring Guatemala with loved ones.
To experience the best of Guatemala City, book your stay at Urban Hotel now.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- 24-hour front desk
- Terrace
- Family rooms
- Pets allowed
- Designated smoking area
- Street parking
Rooms
5.7
Guest rating
Rated 5.7 out of 10 by 44 guests who stayed here.
- Cleanliness4.5
- Service7.0
- Location8.9
- Rooms5.0
- Amenities4.5
- Value5.0
- Food & drink5.5
Guests mention
Good locationFriendly staff
ManuelBrazilUbicación
Falta estacionamiento y tv
Marco VinicioGTEs engañoso, dice parqueo y no tienen, es en la calle y tuve que pagar parqueo privado
JhonGTLa ubicación
El ventilador no funcionaba bien
Mndez727United StatesBook here if you like staying in the heat outdoors.
The location was nice, and that's it.
Poor, terrible and so much confusion in communication. Got there early, hoping to drop off luggage, and do other things in the mean time, but no. No one was there, I called, texted…
MichelFranceBien
Montenegro HernandezGTUbicacion
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Vía 7 Vía 7 3-45, Zona 4, Guatemala
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 1:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Urban Hotel
What time is check-in and check-out at Urban Hotel?
Check-in is from 1:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Urban Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Urban Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Urban Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at Urban Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 1:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Urban Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Urban Hotel?
Vía 7 Vía 7 3-45, Zona 4, Guatemala.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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