Urban Gran Plaza
Aparthotel3873 Santo Santiago, Guadalajara, MexicoShow on map
4.018 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Pleasant locationGuests rate the location 6.3 out of 10, at 3873 Santo Santiago.
Convenient Location Located in the heart of Guadalajara, Urban Gran Plaza is just minutes away from popular attractions like Expiatorio Temple and Guadalajara Cathedral.
Modern Amenities Enjoy the comforts of home with free WiFi, flat-screen TVs, and fully equipped kitchens in every unit.
Nearby Attractions Explore the vibrant neighborhood with Plaza del Sol and Plaza Patria just a short distance away.
For a memorable stay in Guadalajara, book your accommodation at Urban Gran Plaza today!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Family rooms
- Pets allowed
- Non-smoking throughout
- Staff adhere to local safety protocols
Rooms
4.0
Guest rating
Rated 4.0 out of 10 by 18 guests who stayed here.
- Cleanliness3.3
- Service2.8
- Location6.3
- Rooms3.8
- Amenities4.8
- Value2.3
- Food & drink5.3
Guests mention
Location acceptable
SeguraMexicoNada,
No respetaron la reservacion en el lugar establecido por Booking y al lugar que nos mandaron estaba super sucio, las colchas estaban manchadas, olia a drenage el baño, las paredes estaban manchadas y sucias
AlfonsoMexicoNo respetaron la habitacion
El stand resolvió rápidamente, pero por su propio error de sobrevender.
No nos dieron el cuarto que venía en la publicación. Nos cambiaron de locación a último momento por sobrevender los cuartos. En el baño me salio una…
DianaMexicoPesimo
No me dieron acceso no utilice la estancia.
Que realice mi reserva y posteriormente tenia que comunicarme con el encargado del alojamiento y nunca me contestó estuve afuera del alojamiento por más de 1 hora
Mascareño MontoyaMexicono me dieron alojamiento y me hicieron un cargo por 966.79 pesos el dia 16 de marzo no me autorizaron pero si cargaron el monto sin haberme presentado quiero que me regrecen 966. oesos
GilbertoMexicoPESIMO SERVICIO Y COMUNICACION
Fue pesimo, llegue al domicilio, resulta que la entrada era con clave, nunca me enviaron nada, traté de comunicarme al telefono del ALOJAMIENTO y nunca pudecomunicarme.
Tuve que comunicarme a los telefonos de booking…
GarciaMexicoPÉSIMO SERVICIO
No recivimos respuesta del personal. Pagamos nuestra instancia y no recivimos respuesta, pese a que estaban en línea, no contestaba nuestros mensajes, ni llamadas. Nos dejó esperando su respuesta más de 1…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
3873 Santo Santiago, Guadalajara, Mexico
Guests rate the location 6.3 out of 10 — pleasant.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Urban Gran Plaza
What time is check-in and check-out at Urban Gran Plaza?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Urban Gran Plaza allow pets?
No — the property states that pets are not allowed.
Does Urban Gran Plaza have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Urban Gran Plaza?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Urban Gran Plaza?
3873 Santo Santiago, Guadalajara.
Other places we book in Guadalajara
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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