Upstairs Hotel

Hotel, 3-starHertstraat 15, Ostend, BelgiumShow on map

You won’t be charged yet

Fabulous

Guests rate it highest for location, service and cleanliness.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Superb locationGuests rate the location 9.3 out of 10, at Hertstraat 15.

Central Location in Ostend Upstairs Hotel, located in the heart of Ostend, just 100 meters from Oostende Beach, offers a vibrant stay with a shared lounge, terrace, and a bar for guests to unwind.

Comfortable Rooms with Modern Amenities Each room at Upstairs Hotel is thoughtfully designed with a desk, flat-screen TV, private bathroom, and safety deposit box. Some rooms even boast balconies or city views, ensuring a cozy and relaxing stay for all guests.

Entertainment and Dining Options With evening entertainment, a 24-hour front desk, and the option of buffet or continental breakfast, Upstairs Hotel provides a perfect blend of leisure and convenience for a memorable stay.

Experience the best of Ostend at Upstairs Hotel - Book your stay now for an unforgettable getaway!

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator

Rooms

8.9

Fabulous

Rated 8.9 out of 10 by 6,009 guests who stayed here.

Cleanliness8.8
Service9.3
Location9.3
Rooms8.8
Amenities8.8
Value8.2
Food & drink8.8

Guests mention

Friendly staffGreat locationModern design

JacquelineBelgium
August 2026Group
Het ontbijt was super zoals altijd
Wel spijtig dat er niet kan gegeten worden s’avonds heerlijke vakantie, lekker gefietst 200km
ThomasGermany
August 2026Family
Perfekt für Familien die einen schönen Strandurlaub möchten
Das Hotel hat eine tolle Atmosphäre, schöne, große Zimmer, freundliches Personal und bietet eine Menge Abwechslung für Groß und Klein.
Das Frühstück hat uns sehr gut gefallen, es hat an nichts gefehlt.
Die Handtücher…
Marie-PierreFrance
August 2026Couple
Très belle expérience je recommande fortement
Hôtel très bien situé a proximité de belles plages! Parking à proximité mais onéreux ! Petit déjeuner très copieux !chambre petite mais confortable! Très belle décoration et espace défie aux jeux présent
RochaPortugal
August 2026Solo traveller
SuperB
O quarto era super acolhedor, salao de jogos Top, literalmente em cima da praia
O estacionamento para o carro, poderia haver mais informações claras. Ou até alguma parceria com um parque para ser mais vantajoso para os…
liesBelgium
August 2026Family
Top!
Het was echt op kindermaat. Helemaal top om te doen met een bijna 9 jarige zoon.
Spijtig van de best warme kamer. Er is wel een ventilator voorzien, maar die maakt echt wel veel geluid.
VetSpain
August 2026Couple
Bof
Qu’il est à 100 mètres de la plage et près de tout. Petit déjeuner très bon et le personnel très gentil
Pas de climatización dans la chambre! Incroyable!
Chambre vraiment trop petite, même pas 50 cm pour sortir du lit.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Hertstraat 15, Ostend, Belgium

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 12:00 AM

Check-out by 11:00 AM

Children welcome

No pets

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Upstairs Hotel

What time is check-in and check-out at Upstairs Hotel?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Upstairs Hotel allow pets?

No — the property states that pets are not allowed.

Does Upstairs Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Upstairs Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Upstairs Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Upstairs Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Upstairs Hotel?

Hertstraat 15, Ostend.

Places to stay Ostend