Union Hotel
HotelUnion Hotel, Chapel Street, Penzance, Penzance, United KingdomShow on map
6.6 · Pleasant1,419 reviews
- Check-in from 3:30 PMCheck-out by 10:30 AM.
- Very good locationGuests rate the location 8.3 out of 10, at Union Hotel, Chapel Street, Penzance.
- Free parkingThe property states parking on site is free for guests.
Historic 17th-Century Building
Located in the heart of Penzance, The Union Hotel offers a unique stay in a historic 17th-century building. Enjoy traditional style rooms with excellent sea views of Mount's Bay, centrally heated with modern amenities like TV, radio, and tea/coffee facilities.
Dining at Hamilton’s Restaurant and Nelson’s Bar
Indulge in a full English breakfast at the theatre bar, a favorite spot of Charles Dickens. Hamilton’s Restaurant serves homemade dishes with local produce, while Nelson’s Bar offers free WiFi and live music on weekends for a vibrant atmosphere.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Heating
- Terrace
- Family rooms
- Luggage storage
- Bar
Rooms
6.6
Pleasant
Rated 6.6 out of 10 by 1,419 guests who stayed here.
- Cleanliness5.2
- Service8.2
- Location8.3
- Rooms5.7
- Amenities6.2
- Value5.7
- Food & drink7.2
Guests mention
Friendly staffGood locationClean and tidy common areas
BryanUnited KingdomStaff good facilities poor.
The staff were all good.
Our room (10) was not good, the window was broken and could not be closed which we reported but nothing was done about it. The bed was far too low and was difficult to get in and out of. The…
VanessaUnited KingdomConvenient for the ferry to the Scillies. Nice bar downstairs
Breakfast
Staff
Slept well
Needs a refurbishment and tv in room didn’t work
HilaryUnited KingdomDisappointing
The one young lad on duty who told me there was just him due to a family crisis, did his utmost best, and carried my suitcase for me up at least two flights of stairs to my room.
The breakfast was available from 7:30am…
RobertUnited KingdomAcceptable
Breakfast was delicious
Looked like it needed decorating
DavidUnited KingdomWent for family funeral and was made to feel very welcome. Would definitely go back.
Lovely location a stones throw from the harbour with sea views on the top floor and very helpful, pleasant staff and serve a top notch breakfast
Nothing really
GARYUnited KingdomComfortable for one night
Location, breakfast and friendly staff
Looked like some attention needed. Wardrobe broken, tv not working, no bathroom shelf or soap tray. Curtains too thin and outside light came in
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Union Hotel, Chapel Street, Penzance, Penzance, United Kingdom
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:30 PM until 09:00 PM
Check-out by 10:30 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Union Hotel
What time is check-in and check-out at Union Hotel?
Check-in is from 3:30 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Union Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Union Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Union Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Union Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Union Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Union Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Union Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Union Hotel?
Union Hotel, Chapel Street, Penzance, Penzance.
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