Top rated
Guests rate it highest for service, cleanliness and location.
9.1408Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Ichiban-cho 1-9-1.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation on Sendai's Tallest Building
Chic Furnishings and Floor-to-Ceiling Windows Experience modern luxury in rooms with satellite LCD TV, a fridge, and a spacious en suite bathroom with free toiletries.
Dining Options and Relaxation Amenities Indulge in sophisticated Western cuisine at Restaurant Symphony, savor traditional Japanese dishes at Ichimuan, and unwind at Horizon Lounge & Bar. Enjoy a free-use gym, rejuvenating massages, and treatments at Flow Spa.
To book your stay at The Westin Sendai for a blend of luxury and convenience, visit our website now.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 408 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.3
- Rooms9.3
- Amenities9.1
- Value8.3
- Food & drink8.8
Guests mention
CleanlinessComfortServiceSpacious RoomsGreat Views
DanitIsraelמלון מפנק במיקום טוב
NAMIEJapanロケーションがよく、清潔だった
JamieUnited StatesGreat location, not far from the train station. Comfortable beds. Great pillows. Fantastic views.
JiříCzech RepublicPoloha, pokoje super
Vse ok
HIDEYAJapanやはりウェスティン！
朝食は期待通りに満足でした。
スタッフの笑顔がもう少しあるべきと感じました。
また、携帯電話充電器🔌などのコンセントが少なかったです。夫婦で別々に必要なので。
JiříCzech RepublicModerni hotel, vse ok
Vse bylo ok
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Ichiban-cho 1-9-1, Sendai, Japan
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. An accommodation tax per person, per night is not included in the price and must be paid at the property. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Westin Sendai
What time is check-in and check-out at The Westin Sendai?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Westin Sendai allow pets?
No — the property states that pets are not allowed.
Is there parking at The Westin Sendai?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at The Westin Sendai?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Westin Sendai have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Westin Sendai?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Westin Sendai have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Westin Sendai?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Westin Sendai?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Westin Sendai?
Ichiban-cho 1-9-1, Sendai.
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