The Westin Changsha
Hotel, 5-starNo 419, Middle Shaoshan Road, Changsha, ChinaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
10.048Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at No 419, Middle Shaoshan Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Experience comfort and style at Kempinski Hotel Changsha with air-conditioned rooms, soundproofing, and modern amenities like a flat-screen TV and laptop. Indulge in a relaxing bathrobe, slippers, and free toiletries in your private bathroom.
Fantastic Facilities Enjoy a refreshing swim in the indoor pool or stay active at the fitness centre. With a children's playground and elegant ballroom for events, there's something for everyone at the hotel.
Culinary Delights Satisfy your taste buds at the variety of dining options, from Western and Chinese cuisine to a brewery restaurant and lobby bar. Sample exquisite dishes without leaving the comfort of the hotel.
Experience luxury and convenience at Kempinski Hotel Changsha. Book now for an unforgettable stay!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 48 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Excellent
AlexanderCHThe staff was amazing and helpful. Particularly Bruce who helped us with our requests and questions. The rest of the amenities waswere on the level of an excellent hotel.
Nothing
Chiew sengMalaysiaWill have to come back
Excellent
LaraMZFantastic hotel! But...
Modern hotel. Executive rooms with all and + amenities and comfort.
The perfect 5 nights stay. Although this room was an upgrade to the one I have requested. The best part is that I stayed 5 perfect nights at same…
FyldeFordBeautiful luxury hotel
This is a beautiful hotel and an oasis of luxury within the city.
My room was very clean and extremely well presented with high end amenities. The room design and the interiors are modern and luxurious with good quality…
EngPhilippinesVery good
RAYManager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No 419, Middle Shaoshan Road, Changsha, China
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guest are required to show a valid government-issued ID card or passport upon check-in. For breakfast-included rate, Children 5 years old and under can enjoy breakfast for free, up to one child per room; children aged 5 to 11 years old (inclusive) need to pay RMB 68 per person; children over 11 years old need to pay RMB 158 per person. Renovation work will be carried out from September 10, 2025, in select areas (including the first-floor lobby, some public areas, and some guestroom floors) and are expected to conclude on October 31, 2025 (the specific date is subject to change). We sincerely apologize for any noise and other disturbances that may occur during the renovations. Our team is always available to assist you. Please contact us if you require assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Westin Changsha
What time is check-in and check-out at The Westin Changsha?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Westin Changsha allow pets?
No — the property states that pets are not allowed.
Is there parking at The Westin Changsha?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Westin Changsha have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Westin Changsha have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Westin Changsha?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Westin Changsha have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Westin Changsha?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Westin Changsha?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Westin Changsha?
No 419, Middle Shaoshan Road, Changsha.
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