Exceptional
One of our highest-scored stays, according to its guests.
9.633Reviews- Check-in from 2:00 PMCheck-out by 10:00 AM.
- Exceptional locationGuests rate the location 9.9 out of 10, at 4 Edward Place.
- Free parkingThe property states parking on site is free for guests.
Luxurious Infinity Pool and Stunning Views Indulge in relaxation at The Sugar Shack's infinity pool with breathtaking views of the pool.
Well-Equipped Sustainable Villa Experience comfort and convenience with a fully equipped kitchen, terrace, and modern amenities like flat-screen TV and free WiFi.
Outdoor Fireplace and Private Patio Unwind by the outdoor fireplace on clear days or enjoy a barbecue on the private patio in the warmer months.
Book now to experience the perfect blend of luxury and sustainability at The Sugar Shack in Ballito.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Garden
- Hiking
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 33 guests who stayed here.
- Cleanliness9.8
- Service10.0
- Location9.9
- Rooms9.6
- Amenities8.5
- Value9.6
- Food & drink9.6
Guests mention
Clean and modernSea viewGreat location (close to shops & restaurants)Welcoming, helpful staff
Fatima BadatSouth AfricaNothing. Will not stay here again. Was blamed for damages that we did not incur. In addition the host was not able to provide us with any proof when requested. My deposit was withheld without evidence.
rhettCHBeachfront property with unbeatable 180 degree views
Fantastic property with 180 degree views and fantastic support staff. Richard and Zama were world class. I would definitely look to stay there again
Having a communal area for the extra room and not having absolute…
TinaPortugalIt was clean , modern and view of the sea ,location close to shops and restaurants. Staff were very welcoming and helpful.
It had a lot of steep outside steps ,especially to get up to the pool if your elderly.
KerushiaSouth AfricaAmazing
Location, set up, cleanliness, staff were amazing
Nothing
JulianUnited KingdomExceptional
Nothing to fault
AntonioSouth AfricaSuperb
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated April 2026.
Where you’ll be
4 Edward Place, Ballito, South Africa
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 06:00 PM
Check-out by 10:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A refundable breakage deposit of 15% or one night’s accommodations (whichever is greater) is added to the invoice to cover any charges that may occur while in residence. Larger breakage deposits may be charged during periods that are deemed to be high risk. During these periods, double deposits will be required and added to your initial invoice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Sugar Shack
What time is check-in and check-out at The Sugar Shack?
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Sugar Shack allow pets?
No — the property states that pets are not allowed.
Is there parking at The Sugar Shack?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Sugar Shack have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Sugar Shack have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Sugar Shack have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book The Sugar Shack?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Sugar Shack?
4 Edward Place, Ballito.
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