The Strings by InterContinental, Tokyo by IHG
Hotel, 5-star26-32/F Shinagawa East One Tower, Tokyo, JapanShow on map
Top rated
Guests rate it highest for service, location and cleanliness.
9.2474Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 26-32/F Shinagawa East One Tower.
- Parking on siteAvailable at a charge the property sets.
Panoramic Skyline Views and Personalized Service Experience breathtaking views of the Tokyo skyline from the comfort of your room at The Strings by InterContinental Tokyo. Our dedicated staff are committed to providing personalized attention to make your stay truly memorable.
Convenient Location and Easy Accessibility Located next to JR Shinagawa Shinkansen Station, our hotel offers easy access to major attractions in Tokyo. Traveling to popular areas like Shibuya and Shinjuku is a breeze with the nearby train station. Additionally, guests can conveniently reach the hotel from Narita International Airport via the Airport Limousine Bus.
Culinary Delights and Dining Options Indulge in a culinary journey at our on-site restaurants. From authentic Chinese dishes at China Shadow Restaurant to modern Italian cuisine at Melodia, there's something to satisfy every palate. For ultimate convenience, room service is also available.
Book your stay at The Strings by InterContinental Tokyo for a luxurious and unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 474 guests who stayed here.
- Cleanliness9.2
- Service9.7
- Location9.4
- Rooms9.2
- Amenities8.7
- Value8.7
- Food & drink9.2
Guests mention
Friendly staffGreat locationClean and comfortable roomsExcellent food
UrsulaAustriaJedesmal angenehmer Aufenthalt
Das Hotel ist hervorragend mit guter Lage, freundlichem Personal und excellenter Küche.
Ist immer meine erste Wahl in Tokyo.
AlexanderGermanyAussergewöhnlich freundliche und zuvorkommende Mitarbeiter
daromi06PARACUELLOS DE JARAMAA wonderful experience
Exceptional service, a fantastic room and wonderful staff
M3962WTlarshSAN FRANCISCO, CALIFORNIABest hotel close to Shinegawa station!
Wonderful place, I loved the Japanese breakfast and the location is very convenient as well.
EranIsraelLocation. New hotel . Very good
Breakfast not included and expensive
P9149KLfrancescasHONG KONGLove everything about this hotel!
It's been a great stay for me, all staff was extremely attentive and helpful.
The location was excellent - 11 mins on the fast train from Haneda airport. And the station is just 3-5 min walk from hotel, with a…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
26-32/F Shinagawa East One Tower, Tokyo, Japan
Guests rate the location 9.4 out of 10 — superb.
Nearby
- Shinagawa Station500 m
- Meiji Shrine (Meiji Jingu)6.5 km
- Senso-ji Temple (Asakusa)11.0 km
Top attractions
- Odaiba (waterfront entertainment district)3.0 km
- Tokyo Tower3.3 km
- Shibuya Crossing6.0 km
- Imperial Palace6.4 km
- Tokyo Skytree11.0 km
Shopping
- Ginza (shopping district)5.2 km
Airports
- Tokyo Haneda Airport (HND)9.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Strings by InterContinental, Tokyo by IHG
What time is check-in and check-out at The Strings by InterContinental, Tokyo by IHG?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Strings by InterContinental, Tokyo by IHG allow pets?
No — the property states that pets are not allowed.
Is there parking at The Strings by InterContinental, Tokyo by IHG?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at The Strings by InterContinental, Tokyo by IHG?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Strings by InterContinental, Tokyo by IHG have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Strings by InterContinental, Tokyo by IHG?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Strings by InterContinental, Tokyo by IHG have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Strings by InterContinental, Tokyo by IHG?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Strings by InterContinental, Tokyo by IHG?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Strings by InterContinental, Tokyo by IHG?
26-32/F Shinagawa East One Tower, Tokyo.
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