Top rated
Guests rate it highest for service, location and food.
9.03,503Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Adolf-Pichler-Platz 3.
- Parking on siteAvailable at a charge the property sets.
Modern Design and Luxurious Hospitality Experience a blend of modernity and luxury at The PENZ, Innsbruck's first design hotel. Enjoy a perfect ambience for relaxation, rejuvenation, and focused work in a traditionally hospitable setting.
The 5th Floor Experience Indulge in the panoramic views and culinary delights at the American Bar and breakfast restaurant on the hotel's rooftop. Savor a delicious breakfast featuring exotic fruits, sparkling wine, salmon, and other tasty specialties while soaking in the stunning scenery.
Central Location and Architectural Gem Conveniently situated in the heart of Innsbruck, The PENZ stands as an architectural jewel, enriching the cityscape. Every detail of your stay is meticulously crafted to ensure a memorable experience.
Book now to immerse yourself in luxury and sophistication at The PENZ Hotel.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Terrace
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 3,503 guests who stayed here.
- Cleanliness8.4
- Service9.9
- Location9.4
- Rooms8.3
- Amenities8.9
- Value8.3
- Food & drink9.4
Guests mention
Great locationFriendly serviceExcellent breakfast
RogerSEPerfekt smidigt å lätt
Garage med direkthiss till lobbyn, utan att behöva checka in först
Centralt å nära butiker å restauranger
Takterrassen , Fantastiskt utbud på frukosten , väldigt stor å bra safety box
Dusch finns endast i badkaret med…
SchuffelenGermanyGar nicht.
Wir wurden von einem Gast an der Rezeption als Nazi beschimpft. Uns wurde der Weg im Aufzug blockiert und meinem Mann den Weg zur Tiolette versperrt.
Wir haben nach diesem Vorfall (an der Rezeption alles…
UrsulaCHSuper Lage in der Altstadt
Die Lage ist absolut perfekt. Mitten in der Altstadt. Kurze Wege zu allen Sehenswürdigkeiten und zu tollen Restaurants.
Die Tiefgarage in den Rathausgalerien hat einen direkten Zugang per Lift zum Hotel, einmalig in der…
DavidIsraelGreat hotel in an unbeatable location
Fantastic location, nice size rooms and friendly staff
FabricioBrazilI definitely recommend the PENZ hotel for visiting Innsbruck.
Staff was super friendly and helpful, the breakfast was great, and the location is excellent.
Nothing.
MarkusAustriaDas Frühstück war sehr gut!!! Große Auswahl und sehr freundliches Personal, Dass es hier auch Stoffservietten und -tischdecken gegeben hat, hat uns sehr überrascht. Das Personal hat immer nachgefragt, ob wir noch einen…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Adolf-Pichler-Platz 3, Innsbruck, Austria
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly. Please note that The PENZ Hotel may pre-authorize the guests' credit cards. Please note that the rooms are strictly nonsmoking. Please note that there is no on-site parking but the Rathausgalerie is a public parking garage located directly under the hotel. When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The PENZ Hotel
What time is check-in and check-out at The PENZ Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The PENZ Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The PENZ Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at The PENZ Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The PENZ Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The PENZ Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The PENZ Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The PENZ Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The PENZ Hotel?
Adolf-Pichler-Platz 3, Innsbruck.
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