The Palms Motel
Motel, 2-star5169 Lake Rd E, Geneva, Ohio, 44041, Geneva, NY, United StatesShow on map
Very good
Guests rate it highest for service, location and value.
8.481Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM.
- Superb locationGuests rate the location 9.1 out of 10, at 5169 Lake Rd E, Geneva, Ohio, 44041.
Recreation Opportunities: Make a splash in the seasonal outdoor pool or relax in the picnic area.
Complimentary Amenities: Enjoy free wireless internet access and parking during your stay.
Cozy Accommodations: Unwind in one of the 17 air-conditioned rooms with flat-screen TVs and complimentary toiletries.
Plan your getaway now and experience a delightful stay at The Palms Motel in Geneva-on-the-Lake. Just steps away from Lake Erie and various local attractions.
What this place offers
- Front desk (limited hours)
- Smoke-free property
- Free self parking
- Pool sun loungers
- Upper floors accessible by stairs only
- Free WiFi
- Street parking
- Wheelchair accessible
- Outdoor pool - seasonal
- Picnic area
Rooms
8.4
Very good
Rated 8.4 out of 10 by 81 guests who stayed here.
- Cleanliness7.5
- Service9.1
- Location9.1
- Rooms8.1
- Amenities8.1
- Value8.6
- Food & drink8.4
Guests mention
Clean poolFriendly staffGreat location
BradClean rooms and pool. Staff was AWESOME and super friendly. Definitely recommend and will be going back for sure.
RageneWas decent for a one night stay.
TammyUnprepared
ALLISONThis place is a hidden gem. Don’t let the word motel scare you. It’s not fancy but it was clean, well lit, and the pool was sparkling clean. Great for 2 nights of fun in GOTL.
WilliamGood for the price
Room was clean, for the most part. Shower curtain wasn’t long enough so water poured out of the bottom all over the floor even into the room. A bit outdated but staff was friendly & check in was convenient with a text…
NikiAffordably. Pool needed some attention. Management not really there.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
5169 Lake Rd E, Geneva, Ohio, 44041, Geneva, NY, United States
Guests rate the location 9.1 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 09:00 PM
Check-out by 11:00 AM
No children
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No pets
No smoking anywhere on the property
The front desk is open daily from 7:00 AM - 9:00 PM. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Cashless transactions are available
Accessibility. No elevators
Covid. Property does not offer onsite COVID-19 testing
General. Private host property
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
Health & Safety. Property does not require health documentation at check-in
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The seasonal pool will be open from May 23 to September 30. Pool access available from 8:00 AM to 8:00 PM. Cashless payment methods are available for all transactions. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Palms Motel
What time is check-in and check-out at The Palms Motel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Palms Motel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Palms Motel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Palms Motel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Palms Motel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Palms Motel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book The Palms Motel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Palms Motel?
5169 Lake Rd E, Geneva, Ohio, 44041, Geneva, NY.
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