The Palace of the Lost City at Sun City Resort
Hotel, 5-starSun City Resort, Moses Kotane, North West, 0316, Moses Kotane, South AfricaShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.8113Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.7 out of 10, at Sun City Resort, Moses Kotane, North West, 0316.
Indulge in Luxury at the Full-Service Spa: Treat yourself to massages, body treatments, and facials at the onsite spa for a truly relaxing experience. Exciting Recreational Amenities: From safaris to a casino and golf course, this hotel offers a range of activities to keep you entertained throughout your stay. Culinary Delights and Entertainment: Enjoy international cuisine at the hotel's multiple restaurants, or unwind with a refreshing drink at the bar or poolside.
Explore the wonders of The Palace of the Lost City at Sun City Resort, where luxury meets adventure. Book now for an unforgettable experience.
What this place offers
- Elevator
- Fitness facilities
- Supervised childcare/activities
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Conference space
- Arcade/game room
- Personal motorized watercraft on site
- Nightclub
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 113 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.7
- Rooms8.8
- Amenities9.3
- Value7.8
- Food & drink6.8
Guests mention
Incredible staffBeautifully decorated roomsGreat breakfast buffet
LesterSuperb, elegant, family centric hotel.. my little kids loved it!
SianWe came yo the palace at the end of our holiday around South Africa. This is a huge property and it has alot for families to do and enjoy. The problem is to figure out how to get to things and book activities you need an…
roryAmazing stay, staff were incredible space and venue's stunning. Stay again when back SA.
brendonGreat place and people
HughA truly special place. So beautifully decorated and designed. The room was truly lovely and the views amazing. Incredible Buffett for breakfast. Wonderful staff
TerriThe property was beautiful and breakfast was amazing. The front desk staff was so helpful and went above and beyond. If you are in any kind of hurry dining not the place to be. We ordered hot chocolate even from room…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Sun City Resort, Moses Kotane, North West, 0316, Moses Kotane, South Africa
Guests rate the location 9.7 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
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No pets
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals not allowed
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
Guest type. Essential workers only - NO
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Children and extra beds. No cribs (infant beds) available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Palace of the Lost City at Sun City Resort
What time is check-in and check-out at The Palace of the Lost City at Sun City Resort?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Palace of the Lost City at Sun City Resort allow pets?
No — the property states that pets are not allowed.
Is there parking at The Palace of the Lost City at Sun City Resort?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Palace of the Lost City at Sun City Resort have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Palace of the Lost City at Sun City Resort have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Palace of the Lost City at Sun City Resort?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Palace of the Lost City at Sun City Resort have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Palace of the Lost City at Sun City Resort?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Palace of the Lost City at Sun City Resort?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Palace of the Lost City at Sun City Resort?
Sun City Resort, Moses Kotane, North West, 0316, Moses Kotane.
Other places we book in Moses Kotane
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
