The Old Custom House
Luxurious Bedrooms with Stunning Views The Old Custom House offers elegant bedrooms with luxurious bathrooms, overlooking Padstow’s medieval harbour. Each room is warmly furnished with satellite TV, free Wi-Fi, and some offering views of the harbour or estuary.
Award-Winning Dining Experience Indulge in fresh, local fish and seafood at the stylish restaurant. Enjoy freshly cooked full English breakfasts and an extensive menu at 'The Old Custom House Restaurant', blending ancient and modern decor for a unique dining experience.
Traditional Bar and Sunny Conservatory Relax in the large bar serving hearty pub food and local ales, or dine in the sunny conservatory. Just a short walk from Padstow’s bustling center, experience a warm welcome, comfortable stay, and delicious dishes during your visit.
Book now to enjoy a memorable stay at The Old Custom House!
Most popular facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Restaurant
- Heating
- Bar
- Barber/beauty shop
- Non-smoking throughout
- Special diet menus - on request
- Kid meals
- Adult only
- Wine/champagne
What we’d check for you here
- Whether the rate moves for your dates, and what it includes.
- Whether a room on a low floor, or two rooms together, is possible.
- What the property actually charges at the desk on top of the rate.
- Whether they can hold a late arrival, and until when.
House rules
- Check-in
- From 04:00 PM
- Check-out
- By 11:00 AM
Payment
Paid at the time of booking, not at the desk. The property may still take a card at check-in for incidentals — that is their own policy and separate from what you pay us.
The fine print
Please note the lead guest must be 18 years and older. You must show a valid photo ID upon check-in. Kindly note the guest is liable for any lost items or damages made to the property by themselves during their stay, and will be charged if necessary. There is scaffolding outside some of the Value and Double rooms until 18th March 2024. A deposit may be required at the property.
Questions about The Old Custom House
What time is check-in and check-out at The Old Custom House?
Check-in is from 04:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Old Custom House allow pets?
The property lists pet-friendly facilities. Policies differ on size, number and fee, and those are set by the property rather than by us — say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Does The Old Custom House have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book The Old Custom House?
Put your dates in above and book online. Rates are live from the property and include taxes and fees we can read; anything we can't price, we say so rather than guess.
Where is The Old Custom House?
South Quay,, Padstow.
Other places we book in Padstow
Guest review categories are not on this page yet — the supplier gives an overall score but no breakdown, and we would rather show nothing than invent the bars. Call (888) 789-8585and we’ll read you what the property says.