The Jerai Hill Resort
Resort, 4-starJalan Kaki Bukit, Lebuhraya Gurun, Sungai Petani, Alor Setar, Yan, MalaysiaShow on map
Very good
Guests rate it highest for service, location and rooms.
8.4443Reviews- Check-in from 3:30 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at Jalan Kaki Bukit, Lebuhraya Gurun, Sungai Petani, Alor Setar.
- Free parkingThe property states parking on site is free for guests.
Scenic Mount Jerai Views Experience breathtaking vistas at the Jerail Hill Resort, nestled atop Mount Jerai at 1200 metres above sea level.
Luxurious Accommodations Indulge in the elegant wooden furnishings and modern amenities of our rooms, complete with flat-screen TVs, minibars, and private bathrooms with 24-hour hot-water showers.
Recreational Activities Galore From jungle trekking to buggy rides, enjoy a plethora of recreational activities at our resort. Unwind at the outdoor pool, spa treatments, or outdoor camping sites for a memorable stay.
To book an unforgettable stay at the Jerai Hill Resort amidst nature's beauty, reserve your room now.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Garden
Rooms
8.4
Very good
Rated 8.4 out of 10 by 443 guests who stayed here.
- Cleanliness7.7
- Service9.2
- Location9.2
- Rooms8.7
- Amenities8.2
- Value8.2
- Food & drink7.7
Guests mention
Friendly staffBeautiful viewsClean roomsValue for moneyGood food
RUZAIMAHMalaysiaCould have enjoy it more if the weather is good
The environment is superb
The buggy service is slow and the strawberry park is not as expected
KordiMalaysiaBilik yang luas, sesuai untuk keluarga yang besar dan mempunyai kemudahan dan layanan yang amat mesr
Mempunyai pelbagai aktiviti dan tempat yang menarik, sesuai untuk mengambil gambar sebagai kenangan, makanan dan minuman yang amat sedap dan pelbagai pilihan sesuai untuk saya dan keluarga. Terima kasih.
tiada
AwieMalaysiasangat memuaskan hati famly kami 🥰
suasana aman
AzraMalaysiaHydrangeas
No aircond in the room
Wan Mohamed NizamMalaysiaThe ambient, tranquility and views
Nil
LindakingMalaysiaView
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Jalan Kaki Bukit, Lebuhraya Gurun, Sungai Petani, Alor Setar, Yan, Malaysia
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:30 PM until 04:00 PM
Check-out by 12:30 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Jerai Hill Resort
What time is check-in and check-out at The Jerai Hill Resort?
Check-in is from 3:30 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Jerai Hill Resort allow pets?
No — the property states that pets are not allowed.
Is there parking at The Jerai Hill Resort?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Jerai Hill Resort have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Jerai Hill Resort have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Jerai Hill Resort?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at The Jerai Hill Resort?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Jerai Hill Resort?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Jerai Hill Resort?
Jalan Kaki Bukit, Lebuhraya Gurun, Sungai Petani, Alor Setar, Yan.
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