The Imperial Hotel
Hotel, 3-starNo.1, Jalan Syed Abdul Hamid Sagaff, Kluang, MalaysiaShow on map
7.8 · Good327 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at No.1, Jalan Syed Abdul Hamid Sagaff.
- Free parkingThe property states parking on site is free for guests.
Convenient Location: Situated just 36km from University of Tun Hussein Onn Malaysia, The Imperial Hotel offers ease of access. Family-Friendly Accommodation: With spacious family rooms available, this 3-star hotel is perfect for your next family getaway. Modern Amenities: Enjoy the comfort of air conditioning, free WiFi, and flat-screen TVs in every room, along with a 24-hour front desk for all your needs.
Book your stay at The Imperial Hotel now and experience a perfect blend of comfort and convenience during your visit to Kluang, Johor.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Family rooms
- Lift / Elevator
- Safety deposit box
Rooms
7.8
Good
Rated 7.8 out of 10 by 327 guests who stayed here.
- Cleanliness7.0
- Service8.0
- Location9.0
- Rooms7.5
- Amenities7.5
- Value8.0
- Food & drink7.5
Guests mention
Good locationSpacious room
MaznahMalaysiaLokasi yang strategik..dekat dgn 7eleven ,domino ,mcd & kluang prade.kedai mkn pun dekat je .
Kali ni dpt bilik yang aircondnya xrasa sgt ..kepanasan tidur .
TerrySGI would love to stay here again during my next visit
This is my 4th stay here, and it's always clean and comfortable. I really enjoy the convenience — it's within walking distance to both Kluang Parade and Kluang Mall
HazilaMalaysiaQuite comfortable.
Location strategic.
Bathroom floor - slippery.
Bee TinMalaysiaOk if required the location
Lcation
Staff not flexible
VxnzNew ZealandGreat option if passing through Kluang
E'kieSGOverall okay.
The location is good. Easy access to a few food establishments around the town.
The room - deluxe king - is a little small. There were mould at the doorframe. TV remote not working well, can't change channel. It would be…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.
Where you’ll be
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang, Malaysia
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that The Imperial Hotel will collect a refundable deposit upon booking. The hotel will contact the guests directly with collection methods. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Imperial Hotel
What time is check-in and check-out at The Imperial Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Imperial Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Imperial Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Imperial Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at The Imperial Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Imperial Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Imperial Hotel?
No.1, Jalan Syed Abdul Hamid Sagaff, Kluang.
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