The Hacienda & Spa
Hotel, 5-star537 South Guadalupe Street, Santa Fe, NM, United StatesShow on map
Top rated
Guests rate it highest for location, service and food.
9.0179Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at 537 South Guadalupe Street.
- Free parkingThe property states parking on site is free for guests.
Unique Native American Art Decor
Experience a stay like no other at this Santa Fe property, where each guestroom is adorned with beautiful Native American art, creating a truly unique and cultural atmosphere.
Luxurious Amenities and Services
Indulge in the comfort of guestrooms featuring cozy fireplaces, spacious seating areas, and attentive butlers ready to cater to your every need, ensuring a pampering and relaxing stay.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 179 guests who stayed here.
- Cleanliness7.8
- Service9.8
- Location9.8
- Rooms8.3
- Amenities8.8
- Value8.8
- Food & drink9.3
Guests mention
Friendly and helpful staffGood locationTasty breakfast
FlorentUnited StatesNice place to stay
Nice and clean room.
The happy hour and breakfast on the rooftop is really good.
Swimming pool is nice
Value for money : little bit expensive
connieUnited Statescharming, friendly, conveniently located, & native american owned
friendliness of staff, shuttle service, happy hour, & pleased that it was native american owned!
just wished there hadn’t been a fire at the santa fe hotel would have liked a restaurant on property. I wish them well in…
ReginaUnited StatesA disaster averted by the lovely Katrina!
The location was across from many restaurants and stores I frequent when I’m in Santa Fe.
I was NOT informed until the day of travel (via text) that the hotel had actually experienced a fire so significant that it made…
clancyUnited StatesVery nice expensive big hotel set super conveniently
Nice rooms nice pool area good location
DanaeUnited StatesEnjoyed Santa Fe with our stay at The Hacienda.
The staff was kind, engaging and helpful. We enjoyed the delicious breakfasts and the generous happy hours in their upper floor indoor and outdoor setting in the Hacienda building. Although we were not right near the…
KimUnited StatesWould recommend to others
Breakfast was nice but not exceptional. Room was good sized and nice and clean
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
537 South Guadalupe Street, Santa Fe, NM, United States
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please Note: When booking more than 3 rooms, different policies apply. Please contact the property directly. The resort fee includes: - a shuttle service to downtown between 8 am and 10 pm - shuttle service within a just under 1-mile radius - Wi-Fi - full use of the business center - daily newspapers - parking on site - use of the swimming pool and hot tub - use of the fitness center - fresh coffee and tea from 7 am to 12 pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Bar is closed from 2026-12-31 until 2026-07-08 A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Hacienda & Spa
What time is check-in and check-out at The Hacienda & Spa?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Hacienda & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at The Hacienda & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Hacienda & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Hacienda & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Hacienda & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Hacienda & Spa?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Hacienda & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Hacienda & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Hacienda & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Hacienda & Spa?
537 South Guadalupe Street, Santa Fe, NM.
Other places we book in Santa Fe
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