Top rated
Guests rate it highest for service, location and cleanliness.
9.2574Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at 49 Napier Street.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Rooftop Bar with Outdoor Pool Experience luxury at The Grey Hotel with a rooftop bar offering stunning views of Table Mountain and an inviting outdoor pool to relax in.
Boutique Hotel Charm Individually decorated rooms, each equipped with air-conditioning, a flat-screen TV, and a private bathroom, provide a unique and comfortable stay.
Convenient Location Located in the lively De Waterkant area, guests can explore the trendy Cape Quarter Lifestyle Village nearby and easily reach the iconic V&A Waterfront just a short drive away.
Book your stay at The Grey Hotel for a memorable Cape Town experience.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Terrace
- Hiking
- Laundry
- Fishing
Rooms
9.2
Top rated
Rated 9.2 out of 10 by 574 guests who stayed here.
- Cleanliness9.4
- Service9.9
- Location9.9
- Rooms8.4
- Amenities8.4
- Value8.4
- Food & drink9.4
Guests mention
Great serviceConvenient location
JESSICASouth Africaa Mediterranean gem
The Grey is truelly a gem.From my arrival all the staff were so hospitable.The whole vibe of the place is very Mediterranean,you forget that you are in the middle of the city.I stayed in room 13.I found it very…
KristineNAThe Grey was friendly, clean, perfect for what we needed.
Perfectly located and walking distance to restaurants and bars. Very lovely and clean property.
EMMANAGreat location
Breakfast
Value for money
Area can get noisy at night
MichaelUnited StatesBeautiful stay but would like to stay again in the summer months.
Beautiful room
Not the best for winter months. The rain made it difficult to walk through lobby since it is open air.
CraigSouth AfricaGreat location if you are spending some time in Dewaterkant. Staff was very friendly with pleasant check in and check out process. Rooms are compact but well appointed.
Breakfast options were a little on the spartan…
Joanes_gSouth AfricaLove the atmosphere and address! Amazing view at the rooftop!
The room had a damp smell
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
49 Napier Street, Cape Town, South Africa
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Grey Hotel
What time is check-in and check-out at The Grey Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Grey Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at The Grey Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Grey Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at The Grey Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Grey Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Grey Hotel?
49 Napier Street, Cape Town.
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