Places to stayGrand Rapids, MI
Hotel, 3-star2725 Buchanan Avenue Southwest, Grand Rapids, MI, United StatesShow on map
7.8 · Good876 reviews
Indulge in Comfort and Convenience
Luxurious Accommodations: Unwind in our guest rooms equipped with desks, seating areas, coffee makers, and hairdryers for your comfort.
Relaxation and Recreation: Take a dip in our inviting indoor pool or break a sweat in the well-equipped gym. Need to catch up on work? Head to our business center.
Prime Location: Conveniently located just 9 miles from Gerald R. Ford International Airport, our hotel is a short drive away from popular attractions like Van Andel Arena, Grand Valley State University, and John Ball Park Zoo.
7.8
Rated 7.8 out of 10 by 876 guests who stayed here.
worst experience of my life still waiting for my refund
Worst experience of my life still waiting on my refund pipes bust all over the room destroyed my belongings and devices still no refund no good customer service on…
Staff was nice. That's all.
No breakfast due to renovations. Told sorry nothing else provided but "they should email.you".... like I didn't book the room already.... waste of time.
Rooms.under renovation and mine didn't…
When looking I asked for hotels that served breakfast. Because I was traveling with my mom and uncle with a lot of kids. This location said it did and it usually does. Because I booked here before. When we got there we…
Did not know property is under renovation. Shower handle fell off, bathtub didn't work and barely a trickle of water would come out of the bathroom faucet. No pool and no breakfast also was a disappointment.
Manager did…
Hi, The hotel had a major fire so it was under construction when we arrived. The pool was closed and there was no breakfast. We were informed when we arrived but not before. The room was clean, spacious and comfortable.…
We were not told that they were under construction. The pool was closed, there was no breakfast and none of the vending machines worked.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
2725 Buchanan Avenue Southwest, Grand Rapids, MI, United States
Guests rate the location 8.8 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
2725 Buchanan Avenue Southwest, Grand Rapids, MI.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.