Hotel, 3-starGermaneya 36, Sapareva Banya, Kustendil, 2650, Sapareva Banya, BulgariaShow on map
9.6 · Exceptional5 reviews
Luxurious Spa Services Indulge in massages and body treatments at the full-service spa.
Outdoor Swimming Pools Unwind in one of the 3 outdoor swimming pools after a day on the slopes.
Delicious Dining Options Savor a meal at the restaurant or grab a snack at the hotel's coffee shop.
Book your stay at The Five Elements Hotel now for a relaxing and enjoyable experience!
9.6
Rated 9.6 out of 10 by 5 guests who stayed here.
The rooms were comfortable though over-heated for early November. The hot spring pools were amazing; the water composition was great and there were numerous pools of varying temperatures warm enough for the cooler months…
It’s difficult to find anything to say negative about this remarkable facility with attentive and caring staff, except one important factor; that is, exterior noise. During Saturday afternoon, loud/piercing…
Very helpful staff all round and housekeeping were very helpful too.
Front desk were switched on and would adsist without waiting.
There was a minor issue with our room upon check in which was quickly and professionally fixed. The staff were always friendly and helpful and the hotel was lovely. Also the breakfast and evening meal, within the price,…
With a few exceptions it’s a very nice hotel very new inside and out with plenty of parking lots good size rooms very friendly staff in all departments not to mention that everywhere was clean and shiny.
What we didn’t…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated June 2025.
Germaneya 36, Sapareva Banya, Kustendil, 2650, Sapareva Banya, Bulgaria
Guests rate the location 8.0 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
No children
No pets
No smoking anywhere on the property
Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Sustainability Certifications. Green Key (Foundation for Environmental Education)
Accessibility. No elevators
General. Professional property host/manager
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
24-hour pool access Hot springs access available from 8:00 AM to 8:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Germaneya 36, Sapareva Banya, Kustendil, 2650, Sapareva Banya.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.