The Falls Hotel & Inn
Hotel, 3-star5657 Victoria Ave, Niagara Falls, CanadaShow on map
6.8 · Pleasant5,331 reviews
- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.7 out of 10, at 5657 Victoria Ave.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Experience comfort and style at The Falls Hotel & Inn, where air-conditioned rooms with flat-screen TVs await you in the vibrant Clifton Hill district of Niagara Falls.
Convenient Amenities Enjoy the convenience of a restaurant, 24-hour front desk, and on-site ATM during your stay. Stay connected with free WiFi throughout the property and take advantage of private parking facilities.
Prime Location Explore popular attractions such as Casino Niagara, Skylon Tower, and Niagara Fallsview Casino Resort, all just a stone's throw away. With the Billy Bishop Toronto City Airport within reach, your journey to The Falls Hotel & Inn is made effortlessly smooth.
Book your stay now at The Falls Hotel & Inn for an unforgettable experience in Niagara Falls!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Heating
- Family rooms
Rooms
6.8
Pleasant
Rated 6.8 out of 10 by 5,331 guests who stayed here.
- Cleanliness5.2
- Service7.7
- Location8.7
- Rooms6.2
- Amenities6.2
- Value6.2
- Food & drink7.2
Guests mention
LocationFriendly staffComfortable beds
LexCanadaStaff is great but not worth another stay due to discomfort in room.
The staff was friendly l. Prompt. And courteous.
Rooms were warm. Cooling system did not work properly. Or just too weak. Sleep was extremely compromised due to room temperature.
Plus the shower system was very noisy.…
AkinwaleCanadaNice, clean and enjoyable.
Good location, clean and above and beyond reception.
LoisUnited KingdomBasic and ok. Positive is the location.
Location amazing. 2mins walk to clifton hill.
Swimming pool was murky and didn't feel clean. Room very basic and again didn't feel looked after. Bathroom flooded when showering due to useless shower curtain. Did not have…
LauraCanadaOur room was a comfortable clean room but nothing else on the hotel was.
The location was perfect! Just slightly away from the hustle and bustle of Clifton hill but close enough that you don’t need to move your car for anything
It wasn’t super clean. Our room was clean but the hallway needed…
susanCanadaThe price was great and the staff was very friendly,
Our room was ready early for us. We had a nice view of fireworks. The kids loved how the cleaner made their bed using their stuffies😀
We used pullout bed. The sheets were awful. You could see through them. The tub…
BarnabasCanadaOverall good for the value you pay. Nice pool though pool staff was rude to some people
Location, breakfast and good room size
Room did not have Queen beds even though advertised. May have to request rooms quit
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
5657 Victoria Ave, Niagara Falls, Canada
Guests rate the location 8.7 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 10:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the traveler name must match the ID at time of check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Falls Hotel & Inn
What time is check-in and check-out at The Falls Hotel & Inn?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Falls Hotel & Inn allow pets?
No — the property states that pets are not allowed.
Is there parking at The Falls Hotel & Inn?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does The Falls Hotel & Inn have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does The Falls Hotel & Inn have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Falls Hotel & Inn have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Falls Hotel & Inn?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Falls Hotel & Inn?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Falls Hotel & Inn?
5657 Victoria Ave, Niagara Falls.
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