The Empress Hotel
Hotel, 4-star199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, ThailandShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.71,160Reviews- Check-in from 2:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.2 out of 10, at 199/42 Chang Klan Rd.,Chiang Mai.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
The Empress Hotel, nestled in a serene spot in Chiang Mai, offers a tranquil escape just a short stroll away from the vibrant Night Bazaar. The modern Asian-themed rooms provide a comfortable retreat with stunning floor-to-ceiling windows and marble en suite bathrooms.
Exceptional Facilities
Indulge in the outdoor pool, rejuvenating massages, and savory dining options at the hotel's two restaurants. Stay connected with complimentary WiFi, unwind in the sauna, or keep up with your fitness routine at the well-equipped gym. Additionally, take advantage of the business center, shopping arcade, and convenient car/bicycle rental services.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 1,160 guests who stayed here.
- Cleanliness8.4
- Service9.2
- Location9.2
- Rooms8.2
- Amenities8.7
- Value8.7
- Food & drink8.2
Guests mention
Friendly staffGreat location
YossiIsraelצוות מקסים, קיבלנו שדרוג לחדר ומתנות בצק-אין.
היו נמלים בחדר כל יום (קומה 16) ונאלצנו לזרוק את האוכל שלנו כמעט כל ערב.
yossiIsraelהכל היה מושלם.
שודרגנו לסוויטה הגדולה והכל היה מעל המצופה
הכל מעולה!
yossiIsraelמלון מעולה!
צוות מהמם.
שידרגו אותנו לסוויטה הענקית מבלי נשבקש!
מחלקים בכניסה סל מתנה עם ממתקים ושתייה (לא כשר לדעתי אבלל עדיין נחמד מצידם)
קרוב לבית חב"ד.
שמרו לנו על החפצים למשך 3 ימים.
הכל מעולה!
אין
GeniceNew ZealandI was so
The service and that the hotel well serves the Israeli/Jewish community and Chabad. The older charm and size of the room, the staff are amazing and the location ideal, especially for Chabad.
Some of the light fixtures…
ApichartThailandAttentive staff.
Lack of maintenance in the furniture and utility.
RamiIsraelמאכזב מאוד
מיקום קרוב לשוק.
היינו ב-3 חדרים.
חדר אחד הייתה סתימה באמבטיה ומים לא ירדו והיה ריח של ביוב באופן קבוע.
בחדר שני הייתה נזילה מהמזגן, הגענו למלון ולפני שיצאנו לשוק דיווחנו להם על התקלה ולא תיקנו או החליפו חדר. שחזרנו…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai, Thailand
Guests rate the location 9.2 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:30 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Empress Hotel
What time is check-in and check-out at The Empress Hotel?
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Empress Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Empress Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Empress Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Empress Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Empress Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Empress Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Empress Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Empress Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Empress Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Empress Hotel?
199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai.
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