the DOUGLAS, Autograph Collection
Hotel, 5-star45 Smithe Street, Vancouver, CanadaShow on map
Fabulous
Guests rate it highest for service, location and food.
8.7326Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at 45 Smithe Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Boutique Hotel in Vancouver's Entertainment District
The DOUGLAS, Autograph Collection offers a sophisticated stay with modern décor, a 30,000-square-foot rooftop park, Parq Casino, and the stylish D/6 Bar and lounge.
Elegant Rooms and Amenities
All rooms feature air conditioning, flat-screen TVs, Internet TV, and illy coffee and tea facilities. The private bathrooms boast luxurious amenities, and guests can enjoy 24/7 room service.
What this place offers
- Fitness facilities
- WiFi available
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 326 guests who stayed here.
- Cleanliness8.4
- Service9.2
- Location8.9
- Rooms8.6
- Amenities8.3
- Value8.7
- Food & drink8.8
Guests mention
Friendly staffGreat locationNice amenities
MarquelUnited StatesBest time of my life
Everything about my experience with the Douglas hotel was exceptional. I would highly recommend this hotel and I will most definitely return.
Nothing bad to say at all out of the 4 nights I was there.
ColleenCanadaLocation
FernandoChileExcelente
Absolutamente
EmelyUnited StatesGreat Location for Concerts and other events at the Stadiums
I booked this for my brother's birthday. The location is great for concerts and sporting events at the nearby stadiums. The room was spacious and clean and the breakfust yummy even though it was only roomservice - no…
PatrikCHwurde mit frühstück gebucht, jedoch war nur im zimmer möglich und schlecht dazu, im früstücksraum gegen aufpreis!
susyBrazilExcelência no atendimento do sr Rafael!
A excelência no atendimento e principalmente no acolhimento!
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
45 Smithe Street, Vancouver, Canada
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that any additional costs incurred for breakfast would need to be paid at check-out. Guests under the age of 19 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about the DOUGLAS, Autograph Collection
What time is check-in and check-out at the DOUGLAS, Autograph Collection?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does the DOUGLAS, Autograph Collection allow pets?
No — the property states that pets are not allowed.
Is there parking at the DOUGLAS, Autograph Collection?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at the DOUGLAS, Autograph Collection?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does the DOUGLAS, Autograph Collection have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at the DOUGLAS, Autograph Collection?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does the DOUGLAS, Autograph Collection have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at the DOUGLAS, Autograph Collection?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book the DOUGLAS, Autograph Collection?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is the DOUGLAS, Autograph Collection?
45 Smithe Street, Vancouver.
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