Exceptional
One of our highest-scored stays, according to its guests.
9.7137Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Balumgala Road 207.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation
Unbeatable Location
Convenient Services
Indulge in the ultimate comfort at The Cloud Resort, nestled in Kadugannawa. Each room features air conditioning, a private bathroom with deluxe amenities, and a cozy terrace overlooking the lush garden. Take advantage of the bicycle and car rental services to explore the scenic surroundings or opt for a relaxing day in the garden terrace. With key attractions like Kandy Royal Botanic Gardens and Kandy City Center within easy reach, your stay promises to be both convenient and memorable. Book now for an unforgettable experience at The Cloud Resort.
What this place offers
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Terrace
- Family rooms
- Garden
- Hiking
Rooms
9.7
Exceptional
Rated 9.7 out of 10 by 137 guests who stayed here.
- Cleanliness8.8
- Service10.0
- Location10.0
- Rooms9.8
- Amenities9.3
- Value9.8
- Food & drink9.8
Guests mention
Stunning viewsExceptional service
OliwiaPolandWe had an amazing stay at The Cloud Resort. Everyone was super nice and helpful, they managed to make our stay extraordi
The view is incredible, the most beautiful location we stayed in Sri Lanka. The room was spacious and clean.
Nikhil JoglekarIndiaThe overall ambience was great with super view from every rooms.
NitaUnited KingdomFrom the moment I booked the cabins to the time we left, the hospitality from Inthizar and his brother was outstanding. They welcomed us to their cabins with the warmth you'd get from visiting family. They made every…
mariavittoriaUnited Arab EmiratesThe host was fabulous, so caring. He looked after everything and help us having a wonderful staying. I also organized a wonderful tea tour for us and everything we wanted to do or see. Such an amazing location and great…
Thomas PhilipUnited Arab EmiratesIncredible hosts, incredible Sri Lankan food, and breathtaking jungle mountain views.
Breathtaking Mountain Setting: Living right in the jungle with spectacular views directly from the rooms. Watching the clouds and greenery from our balcony was unforgettable.
Exceptional Hospitality: The entire staff,…
DanielGermanySehr schöne Unterkunft, mitten in den Bergen mit traumhafter Aussicht, freundliches Personal, sauberes Zimmer, gutes Frühstück und Abendessen
Preis-Leistungs Verhältnis für Sri Lanke etwas teurer wie üblich
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Balumgala Road 207, Kadugannawa
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 06:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Cloud Resort
What time is check-in and check-out at The Cloud Resort?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Cloud Resort allow pets?
No — the property states that pets are not allowed.
Is there parking at The Cloud Resort?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at The Cloud Resort?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Cloud Resort have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Cloud Resort?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Cloud Resort?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Cloud Resort?
Balumgala Road 207, Kadugannawa.
Other places we book in Kadugannawa
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
