8.3 · Very good748 reviews
- Check-in from 5:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.0 out of 10, at No. 102, Sintai Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Amenities
Experience ultimate relaxation in our rooms equipped with a massage chair and spa bath. Enjoy modern comforts like a flat-screen TV, electric kettle, and free Wi-Fi access.
Convenient Location
Located just a 3-minute walk from Zhubei Train Station, our hotel offers easy access to nearby attractions like Leofoo Village Theme Park and Hsinchu Industrial Park.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Family rooms
- Lift / Elevator
- Laundry
Rooms
8.3
Very good
Rated 8.3 out of 10 by 748 guests who stayed here.
- Cleanliness7.5
- Service8.5
- Location9.0
- Rooms8.0
- Amenities8.0
- Value8.0
- Food & drink9.0
Guests mention
Clean and neat roomsConvenient locationGood breakfast
瑞珠TW新鮮可口
ShuoFengTW早餐很讚
YuchiaTW整體還不錯
停車位
早餐自助
隔音效果差
Hyun DukKorea, Republic of편의점이 많음
식당이 없음
Yu WeiTW第一次訂，體驗很遭
地點不錯，早餐不錯
因為員工刷錯金額，在晚上11點被電話嚇醒，被要再刷卡補足差額，不能早上再處理，第一次出差訂這間 體驗卻很糟糕。房間煙味很重。
阿TW早餐豐盛
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No. 102, Sintai Road, Zhubei
Guests rate the location 9.0 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 5:00 PM until 11:30 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform The Cloud Hotel before 17:00 (local time) if you are arriving after 18:00. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Cloud Hotel
What time is check-in and check-out at The Cloud Hotel?
Check-in is from 5:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Cloud Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Cloud Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at The Cloud Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Cloud Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Cloud Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Cloud Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 5:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Cloud Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Cloud Hotel?
No. 102, Sintai Road, Zhubei.
Other places we book in Zhubei
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
