The Claremont
Hotel, 4-starLoch Promenade 18, Douglas, IM1 2LX, DouglasShow on map
Fabulous
Guests rate it highest for service, location and food.
8.6152Reviews- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at Loch Promenade 18, Douglas, IM1 2LX.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Convenient Amenities Take advantage of complimentary wireless internet and wedding services at The Claremont.
Dining Experience Unwind at Coast Bar and Brasserie with its ocean view while enjoying 24-hour room service for a memorable dining experience.
Comfortable Accommodation Relax in one of the 56 guestrooms featuring Smart televisions and memory foam beds, with complimentary Wi-Fi and private bathrooms.
With its prime location near Douglas Beach and top attractions, The Claremont is the perfect choice for your stay in Douglas.
What this place offers
- Golfing nearby
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Sailing nearby
- Scooter/moped rentals nearby
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Mountain biking nearby
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 152 guests who stayed here.
- Cleanliness8.5
- Service9.0
- Location8.8
- Rooms8.5
- Amenities8.6
- Value8.2
- Food & drink8.7
Guests mention
Excellent staffClean and tidy rooms
Stephenspacious rooms .staff very friendly breakfast brilliant would recommend to anyone service excellent 👍
stephenExcellent breakfast
HelenSuperb hotel and service, breakfast cioked to order and great selection 👌
JamesNice bed, shower wasn’t the most powerful and the room was very warm with a slow fan. But a nice stay.
RusselExcellent staff, very helpful. I had a very pleasant stay. Thank you.
GeoffreyService very good, staff helpful and friendly.
Breakfast lovely and served both fresh and hot which makes a pleasant change. Would have preferred a sea view given the position of the hotel but was a last minute booking…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Loch Promenade 18, Douglas, IM1 2LX, Douglas
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 11:00 AM
No children
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No pets
No smoking anywhere on the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Only registered guests are allowed in the guestrooms. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Claremont
What time is check-in and check-out at The Claremont?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Claremont allow pets?
No — the property states that pets are not allowed.
Does The Claremont have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Claremont?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Claremont have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Claremont?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Claremont have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Claremont?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Claremont?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Claremont?
Loch Promenade 18, Douglas, IM1 2LX, Douglas.
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