The Chesterhouse
Hotel, 3-star37-42 Loch Promenade, Douglas, United KingdomShow on map
8.1 · Very good1,284 reviews
- Check-in from 2:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 37-42 Loch Promenade.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Comfortable Accommodation and Modern Facilities Experience comfortable en suite rooms equipped with modern amenities for a relaxing stay by the seafront.
Convenient Location Located in Douglas, enjoy easy access to the city's shopping area, bars, and restaurants, all within walking distance from the hotel.
Amber Lounge Bar and Dining Unwind at the Amber lounge bar and dining room offering a great selection of drinks and popular dishes. Join the lively weekend nights at the second bar area for a fun experience.
To book your stay at our seafront hotel with modern amenities and a vibrant atmosphere, contact us now!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
Rooms
8.1
Very good
Rated 8.1 out of 10 by 1,284 guests who stayed here.
- Cleanliness7.8
- Service8.8
- Location8.8
- Rooms7.5
- Amenities8.0
- Value7.8
- Food & drink8.0
Guests mention
Friendly staffGreat locationGood breakfast
KevinUnited KingdomStaff were excellent, very helpful and polite. Location was brilliant, very close to city centre, right on the seafront.
Room was a bit hot.
DavidAustraliaVery expensive for old style accomodation.Staff very helpful
Very central
Old, bed mattress was shocking
allanUnited Kingdomsuperb hotel for the price
everything about this hotel was excellent…room, food, staff, cleanliness… all first class
nothing really
WendyUnited KingdomVert pleasant
Location ideal
Nothing
SpencerUnited KingdomPleasant, clean experience with great staff!
Spacious, clean rooms with excellent breakfast.
AlbertNLDe locatie was super, ontbijt goed verzorgd, de kamer was verouderd
Mooie locatie
Matrassen zijn volgens mij aan vervanging toe.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
37-42 Loch Promenade, Douglas, United Kingdom
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the Hotel has external steps to access the hotel entrance and a number of steps on halls and other public areas. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Chesterhouse
What time is check-in and check-out at The Chesterhouse?
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Chesterhouse allow pets?
No — the property states that pets are not allowed.
Is breakfast included at The Chesterhouse?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Chesterhouse have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Chesterhouse?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at The Chesterhouse?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Chesterhouse?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Chesterhouse?
37-42 Loch Promenade, Douglas.
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